Deepti Sampat

Marketing Vice President Air India Limited

Strategic Business Leader. Exposure to multi- cultured and highly matrix organizations. Gained the holistic skills during the tenure with various start-ups organizations & leveraged the same to overcome complex business challenges. Versatility, bringing fresh perspective and new ideas to the business intuition to spot growth opportunities, influence business direction, and define and drive value in the processes. Administered the entire gamut of marketing functions including the product development & enablement, brand strategy, marketing communications, Digital, CRM and MarTech and Customer Experience to build successful brands.

Day 2 Agenda

2:10 PM Panel: How do you build consistent travel experiences across all digital touchpoints to enhance customer engagement and drive loyalty?

• How can you ensure seamless integration between web, app, and mobile platforms to provide a unified experience for travellers?

• What role does personalisation play in creating consistent travel experiences across multiple digital touchpoints?

• How do you measure and track customer satisfaction and engagement across different digital platforms to continuously improve the user experience?

4:00 PM Wrap-Up Roundtable: Reflect, Plan, Execute, Achieve

Gather around as we wrap up our summit with an informal roundtable discussion. Here, each industry-specific group will reflect on key insights gained over the past 2 days and strategise on how to implement these learnings back in the office.

Join us for an engaging session as we solidify our takeaways and plan our next steps for success.

Check out the incredible speaker line-up to see who will be joining Deepti.

Download The Latest Agenda