Grace Ang

Grace Ang is a dynamic hospitality executive with close to a decade of experience in loyalty program management, guest experience enhancement, and data-driven marketing strategies. Currently serving as Loyalty Manager at Accor MEA APAC, Grace has built a reputation for driving revenue growth through innovative customer-centric initiatives across the Asia Pacific, Middle East, and African regions. With a passion for consumer centricity and digital transformation, Grace has consistently leveraged customer insights to transform loyalty programs and elevate guest experiences. As a forward-thinking leader in the hospitality industry, Grace continues to champion the integration of cutting-edge digital platforms with sophisticated loyalty frameworks, consistently delivering exceptional member experiences while optimizing digital engagement, conversion rates, and revenue growth opportunities.