Digital Travel Summit APAC 2018

April 17-April 19, 2018

Resorts World Sentosa, Singapore

Contact Us: 65 6722 9455

Speakers

Airlines

Akira Mitsumasu
Akira Mitsumasu
Vice President, Marketing & Strategy
Japan Airlines
Christina Nastassia Templin
Christina Nastassia Templin
General Manager Marketing
Fiji Airways

Christina has over 15 years of experience in the advertising and marketing industry which covers Brand management and building, Digital Marketing working directly with Google Implementing best practices across various Digital Marketing strategies and ensuring good returns on our investment, Social Media marketing, Offline traditional marketing and web development project management.

Kavi Chaurasia
Kavi Chaurasia
VP of Marketing
Air Costa
Kavi Chaurasia comes with over 14 years of rich corporate experience. He is currently associated with LEPL Projects Ltd. - Air Costa as Vice President - Marketing and  Brand Communication, also heads the Customer Care Management and Ancillary Business for the Airline. He has worked in domains ranging from FMCG, Media and Infotainment, IT & ITES, Business Consulting and Aviation. He has worked extensively in building and managing brands like MapmyIndia and has been associated with diversified business groups such as Times Group and IT services facing both B2C and B2B.He has been instrumental in positioning the brands where they should be for the organisations he worked with. 
Joey Faust
Joey Faust
Head of Customer Shared Services, Digital
Air New Zealand

Joey Faust is the Product Manager of Customer Shared Services at Air New Zealand. He is responsible for growing, maintaining, and exposing Air New Zealand's capabilities across all customer touchpoints. This includes core APIs through which Air New Zealand integrates with various channels and partners, as well as new cross-channel and AI-enabled technologies to support customer needs such as its chatbot Bravo Oscar Tango - Oscar for short.  Oscar has been an early foray into artificial intelligence for Air New Zealand and was launched in early 2017 as an industry-leading customer service bot, supporting more than 350 topics and available on Air New Zealand’s website and mobile app.

Anni Ahnger
Anni Ahnger
Head of Ancillary Sales
Finnair

As head of ancillary sales at Finnair, Ms. Anni Ahnger has responsibility for taking Finnair's digital ancillary sales dialogue to the next level, ensuring highly advanced personalization of all customer interaction and world class offer management. Finnair has a strong focus on widening its ancillary sales window to reach all relevant touchpoints and ensure that the ancillary offering is sold in the most optimal way and Ms. Anni Ahnger's team is responsible for executing this bold vision.

Ms. Anni Ahnger joined Finnair in beginning of 2016 from Unilever and is a newcomer to the aviation industry. Prior to joining Finnair, Ms. Anni Ahnger's focus was in FMCG with product management responsibilities at Unilever and previous experience from management consulting at Ernst & Young with strong focus on retail companies. 

Ms. Anni Ahnger holds a master degree with major in industrial engineering and minor in process engineering and physics.

Tran Thi Lan  Phuong
Tran Thi Lan Phuong
General Manager, Ecommerce
Vietnam Airlines

Trần Thị Lan Phương – with 15 year experience in Airlines marketing. She is based in Hanoi, and now responsible for sales through Vietnam Airlines website. She is working with different digital wallets in Vietnam to promote sales and branding of Vietnam Airlines and the partners

Chloé  Marchand
Chloé Marchand
Global Head of Social Media
Air France

Based in France, Mrs Chloé Marchand is responsible for Air France social media : servicing travelers and customers on social platforms, develop brand awareness and preference, engage and inspire social communities into travel, promote Air France destinations and offers to contribute to overall digital sales. 

Prior to coming back to France, Chloé was appointed as Country Manager for Air France KLM in Poland from 2013 to 2016 and before that Air France KLM’s Commercial Director for Singapore, Indonesia, Australia and New Zealand, based in Singapore from 2009 to 2013. 

Earlier in her career, Chloé was responsible for commercial and digital projects at Air France KLM in France. She has been with Air France KLM since October 2001 and worked as Marketing Manager for Internet start-ups before that in New York and Paris.

Johannes  Walter
Johannes Walter
Head of Distribution, Global Market
Lufthansa Group

Johannes is responsible for the global go-to-market of new, interactive distribution solutions and display management in the B2B segment for the Lufthansa Group Hub Airlines (Austrian Airlines, Lufthansa, SWISS). Since 2016, he has been driving Lufthansa Group Hub Airlines Distribution implementation for Lufthansa Group.

Hotels

Ajay  Kaul
Ajay Kaul
Chief Digital Officer
Mahindra Holidays

Ajay Kaul has over 20 years of global marketing and executive management experience and has served across various global brands in USA and India. Ajay Kaul is presently Chief Digital Officer at Mahindra Group. He oversees the digital marketing and business transformation for Mahindra Holidays. Prior to this role, Ajay was with Google as the Director for Google’s North America business, responsible for helping Google’s largest customers meet their digital marketing objectives and managed campaign optimizations for fortune 500 customers of Google. Prior to Google, Ajay was with Lenovo where he served as the Executive Director for Lenovo’s Global Brand Communications and analytics hub in Bangalore. Ajay joined Lenovo from Dell. At Dell he played a key role in establishing Dell as a #1 SMB brand in the PC category in North America. An MBA graduate of the Carlson School of Management at University of Minnesota, Ajay also has an undergrad degree in Electronics and Telecommunications engineering from India’s National Institute of technology Srinagar.

Matthew  Faull
Matthew Faull
Senior Vice President of IT, E-Commerce & Distribution
Swiss-Belhotel International

More than 20 years of experience as an Information Technology specialist and has held senior management positions in New Zealand, Japan, Russia, Philippines and Indonesia. He pent 12 years in Japan, Russia and the Philippines as Senior Vice President for ValueCommerce (TYO:2491), one of the largest online affiliate and performance marketing companies in Japan and now a subsidiary of Yahoo Japan. With E-commerce Team, he was awarded Presidential Award by Swiss-Belhotel International last 2015. He is globally in charge of E-Commerce, Distribution and Information Technology for Swiss-Belhotel International.

Dilpreet Singh
Dilpreet Singh
Head of CRM and Business Analytics
The Oberoi Group
Dilpreet is a senior professional with 10 plus years of experience in the field of CRM, Marketing analytics and Customer Insights across varied industries. Currently he is heading the CRM and analytics vertical for The Oberoi Group managing both the brands Oberoi and Trident. Dilpreet’ s area of expertise lies in using data and insights to drive Customer engagement and retention by mapping customer journey and lifecycle.
Emilie Couton
Emilie Couton
Vice President of Digital Marketing, APAC
Accor

Emilie has been engaged in the ACCORHOTELS adventure for the past 16 years with different roles in the Sales & Distribution, Guest Experience and more recently as head of the Digital Marketing for Asia Pacific. Her passion for travel has led her from Paris to Asia where she settled 12 years ago. Bangkokian at heart, she now calls Singapore home

Timothee Semelin
Timothee Semelin
Corporate Director Digital Marketing and Transformation
Rosewood Hotel Group

Timothee is responsible for building the hotel group’s digital culture and exploring emerging trends in the technology space to enhance the digital guest experience. He brings over ten years of experience in sales and marketing strategies, with a high level of competency in partnership marketing within the digital space. Prior to joining Rosewood Hotel Group, he was regional account director for marketing solutions in China, Hong Kong and South Korea at Linkedin. Previously, he served as vice president of sales and marketing at YouFu Media in China and client director at Posterscope China, part of Dentsu Aegis Network China. A native of France,Timothee holds a bachelor’s degree from the University of International Business and Economics in Beijing and he speaks French, Mandarin and English.

Stephan Keschelis
Stephan Keschelis
Vice President eCommerce & Digital Transformation
NH Hotel Group

Stephan leads eCommerce and digital tranformation and recently has driven an online revenue generation , through great success in managing complex transformation projects, generating new business and leading international cross-functional teams.

Puneet Mahindroo
Puneet Mahindroo
Senior Director of Hotel Marketing and Revenue Management - APAC
Four Seasons Hotels and Resorts

In his role with Four Seasons Hotels and Resorts, Puneet provides leadership, support and guidance to the sales and marketing teams in Asia Pacific region and also oversees the overall revenue management and distribution programs for the region. In a career spanning 18 years in the hospitality industry Puneet Mahindroo has worked in various hotel and regional level roles in Marketing, Revenue Management and Distribution. Puneet has been responsible for implementing a wide range of projects including Automated Revenue Management System, Revenue Leadership Training Programs, Pricing Reforms and Next Generation Distribution Platforms.

Tejveer Singh  Bedi
Tejveer Singh Bedi
Group Director Revenue
Park Hotel Group

Mr. Tejveer Singh Bedi, an MBA graduate from the Indian School of Business, Hyderabad has been Group Revenue Director of Park Hotel Group since October 2014 and serves as the current President of HSMAI Singapore Chapter. He oversees performance and distribution strategy for the Park Hotel group's portfolio of hotels. He has extensive experience in yield and pricing strategy as well as distribution management and digital marketing. Mr. Bedi also serves as a trainer for Singapore Institute of Hospitality and has trained officers of Singapore Tourism Board as well as other senior executives.  Prior to joining Park Hotel Group, he held senior revenue and distribution management positions for various international hotel chains.

Adisak  Lamlaor
Adisak Lamlaor
Director of Revenue Management
Anantara Sathorn

Adisak currently serves as the Director of Revenue Management with Anantara and Oaks Sathorn overseeing revenue management, ecommerce, e-distribution, and social media. Previously, he was the cluster role for the various type of properties from upscale hotel, resident, resort, boutique, and budget hotel throughout major destinations of Thailand.

Dyson Yu
Dyson Yu
Vice President, Digital Marketing & eCommerce
Wynn Resorts

Dyson is a long-time digital veteran and pioneer with extensive experience in digital marketing, e-commerce and social media gained from multinationals in APAC leadership roles.

He is currently with Wynn Resorts in Macau, leading its digital function to drive brand preference, e-commerce sales and customer acquisition through direct channels, paid media, social media and loyalty programs.

At Genting Cruise Lines, the cruise arm of the global conglomerate Genting Group, he championed the overall development and performance of a holistic digital strategy for the luxurious Dream Cruises and popular Star Cruises brands, spanning 2 major fleets, 8 cruise ships and more than 10 markets across the globe. Previously at Marriott International, he was responsible for spearheading a region-wide digital distribution agenda in the APAC region, successfully growing revenue and customer base across new and existing markets through strategic distribution channels. Prior to Marriott, he spent 10 years with The Walt Disney Company in various managerial positions in APAC across functions such as e-commerce (overseeing the award-winning website HongKongDisneyland.com), theme parks and resorts, television media, and technology.

Ben  George
Ben George
Senior VP & Commercial Director, APAC
Hilton
Ben George is Senior Vice President & Commercial Director, Asia Pacific for Hilton. A member of the Asia Pacific Executive Committee, he leads a team of more than 60 people, performing the revenue management function for over 120 hotels across the Asia Pacific region.Ben manages 5 key brands in the Hilton portfolio - Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, DoubleTree by Hilton and Hilton Garden Inn.
Marcos  Cadena
Marcos Cadena
Vice President Digital, ecommerce & Distribution
Minor Hotels

With 14 years of digital experience and innovation worldwide Marcos Cadena is today the Vice President of Digital Marketing, Distribution and CRM at Minor International where he leads the strategy and implementation of the technologies for digital, ecommerce and distribution for all Minor Hotel brands. During his career, he managed the Corporate Digital marketing department of Kempinski Hotels worldwide and led his own consulting company key projects in digital for Mandarin Oriental, Accor, Campanile and many independent hotels. He received his MBA at IE business school and Berkeley University in Digital Marketing and recently completed his executive training in Innovation of Products and Services: MIT’s Approach to Design Thinking at the Massachusetts Institute of Technology - Sloan School of Management. Marcos has a passion and a focus for innovation management and design thinking and specializes in the areas of change management and how to influence the organization to accept and drive change. He is also very passionate about Triathlons and the challenges of pushing yourself to the limits.

David  Spooner
David Spooner
Executive Vice President – Asia Pacific
Preferred Hotels & Resorts

David Spooner serves as Executive Vice President - Asia Pacific for Preferred Hotels & Resorts and is responsible for overseeing the strategic growth of the brand in the region, and ensuring the engagement of nearly 100 member hotels, in collaboration with a team of Regional Directors and other associates based in offices across eight gateway cities – Beijing, Chengdu, Shanghai, Guangzhou, Hong Kong, Singapore, Seoul, and Tokyo. Most recently, Spooner spent four years as Vice President and Head of Sales & Marketing for Banyan Tree Hotels & Resorts, leading the global sales and marketing efforts for the group’s 39 hotels and spearheading the transformation and repositioning projects across marketing, sales, reservations, distribution and revenue management. Previously, while based out of London, he held senior-level sales and marketing roles with global or regional responsibilities for acclaimed hospitality brands such as Sanctuary Retreats (part of Abercrombie & Kent), One&Only Resorts, Mandarin Oriental Hotel Group, and Four Seasons Hotels and Resorts. Raised in Hong Kong, Spooner holds an MBA from RMIT in Melbourne, Australia, and a B.A. in Hotel and Catering Administration from the University of Huddersfield, United Kingdom. Now based in Singapore, Spooner’s passions include experiential travel, the environment and how do you define modern luxury. In 2018 Preferred Hotels & Resorts℠ celebrates its 50-year anniversary of curating exceptional independent hotels that deliver authentic, memorable, and inspiring travel experiences. Over the past five decades – filled with expansion into every region of the world and the continued addition of experiential programs and technology – the company has evolved to become Preferred Hotels & Resorts, the world’s largest independent hotel brand with more than 650 one-of-a-kind member hotels, resorts, and residences across 85 countries (www.preferredhotels.com).

Jocelyn  Phi
Jocelyn Phi
Vice President, Hotel Marketing – Asia-Pacific
Four Seasons Hotels

Jocelyn Phi is the Vice President, Hotel Marketing – Asia-Pacific for Four Seasons Hotels and Resorts. Based in Singapore, she leads a team that manages brand marketing and revenue growth strategies to deliver optimal performance for Four Seasons properties across the region. Jocelyn joined Four Seasons in April 2017, bringing over 20 years of international marketing experience from global luxury fashion and consumer goods leaders focused on brand and business development through driving symbiotic internal relationships and external partnerships, and connecting across the ever-changing consumer touchpoints seamlessly.

OTAs/Metasearch

Wilfred Fan
Wilfred Fan
VP - Global Partnerships
Agoda

A member of Agoda founding team and worked in various areas of the company over the years, Wilfred currently leads partnership development on a wide variety of online and offline brands that Agoda has developed since the inception, covering travel trade partners, leading ecommerce players, digital media, financial institutions, and mobile operators.  In addition a strong focus in the strategic markets in Asia, Agoda has access to an extended partnership network throughout the Priceline group of companies

Peter Yoshihara
Peter Yoshihara
General Manager, Japan
Trip.com

Peter Yoshihara is the General Manager of Trip.com Japan. His primary responsibility is to promote the Trip.com brand throughout Japan and drive the usage of its Japanese-language site. Previously, he worked as Regional Director of Marketing for Hotels.com, looking after Japan and Korea markets.

Grant Colquhoun
Grant Colquhoun
Senior Director of Account Management, APAC
TripAdvisor

Grant Colquhoun is Director of Account Management for TripAdvisor in Asia Pacific. Based in TripAdvisor’s regional headquarters in Singapore, Grant is responsible for its click-based advertising business in Asia Pacific and manages the accounts of leading online travel agencies and hotels with a team of 15 staff.

With a career in travel spanning over 20+ years, Grant began working for Sabre Holdings in Global Accounts and Product Development. This was followed by Travelocity, which saw him leading a hotel contracting team of 40 staff. 

Grant has a passion for discovering new places and recently visited the Croatia & Montenegro. His next stop will be enjoying the history & culture in Tunisia & Algeria at the end of the year.

James Huang
James Huang
Head of APAC
Wego.com

James is Head of APAC at Wego, a search-driven online travel marketplace operating across Asia-Pacific and the Middle East and backed by top tier investors Tiger Global,Crescent Group and SquarePeg Capital. James is a veteran of the date-driven marketing having innovated marketing programs that triple the user base/ROI for multiple products he has worked with. James has been working with high growth e-commerce for the last 6 years in companies like ZALORA,CyberLink and Wego. At Wego, he leads market development in Asia and global marketing innovation.

George  Zhang
George Zhang
Founder & CEO
iGola

Mr. George Zhang is Founder&CEO of iGola. George had worked for many years at companies such as Unisys, Cisco Systems, HDS, Google and Dimension Data, which required him to travel around the world for business. Ever since reading Adventure of Niles on the Goose as a kid, George had dreamed he could travel around the world and experience all the wonderful adventures with his friends. As one of the top frequent flyers in China, George fully understanding the pains of the international travelers and decided to start iGola in Guangzhou, 2014. Through iGola, George wishes to empower the travelers all around the world to spend less time in front of a computer and more time exploring the world. George holds a Bachelor's degree from the South China University of Technology.

Oliver  Dlouhý
Oliver Dlouhý
Founder & CEO
Kiwi.com

Oliver Dlouhy, 29, had the bright idea of 'virtual interlining' when he was searching for cheap and easily connectable flights to Portugal whilst still a student. He couldn't find what he was looking for so he created a search engine to do just that. he created Kiwi.com to combine airlines that don't usually cooperate with each other. Just over five years later Kiwi.com is considered one of the most innovative travel tools in the industry.

Oliver attended and dropped out of University several times over. "I don´t regret it. During lectures I was bored and spent the time reading blogs about business; I was always impatient to get something of my own started,” Oliver remembers. In 2012 Kiwi.com was born and, almost immediately, became known as one of the most useful intuitive websites for serious travellers. Nowadays, Kiwi.com is considered one of the most innovative global travel tools in the business, and Oliver as a visionary. 

Kiwi.com was recently named the fastest-growing technology company in Central Europe at Deloitte’s Technology Fast 50 Central Europe. Oliver Dlouhy was also recognized by Forbes in their annual 30 under 30 - the ones to watch.

Kiren Tanna
Kiren Tanna
Co-Founder and Managing Director
ZenRooms

Kirenis the Co-Founder of ZenRooms, SE Asia's largest and fasted growing BudgetHotel network, present in over 300 locations in 10 cities and funded by RocketInternet, Ooredoo and APACIG. Before Zenrooms, Kiren was the CEO of APACIG(Rocket Internet SE Asia) managing the portfolio of 15 ventures in the APACregion and Co-Founder/CEO of Foodpanda, global leader in food delivery.

JoinKiren in the disruptor’s panel on the morning of 14th of April to findout how the ecosystem has evolved and what synergies exist for your business.You can also hear Kiren’s thoughts during the Indonesia Country Panel tounderstand how you can position your brand in an upcoming and crowded brandedmarketplace on the afternoon of the 14th of April.

Victor  Tseng
Victor Tseng
VP of Global Corporate Affairs
Ctrip

Victor is Vice President of Corporate Affairs at Ctrip. Victor accumulated deep experiences in the Internet and TMT space for the last 17 years. He has been involved in a couple of startups in the last couple of years. Most notably he was Chief Financial Officer of Lianjia, China’s largest real estate agency, helping them raise a series B capital of about RMB 6 billion. He was also Chief Financial Officer at Anjuke, China’s leading online real estate platform, helping drive the US$267 million M&A deal with Nasdaq listed 58.com. Previously Victor was also Director at Baidu, China’s leading search engine. And Vice President and Lead China Internet Analyst at Deutsche Bank in Hong Kong where you covered Ctrip and online travel industry 10 years ago. Victor obtained his International Master of Business Administration degree, a joint program from Tsinghua School of Economics and MIT Sloan. He obtained his Bachelors of Science degree from University of California at Los Angeles.

Anita  Ngai
Anita Ngai
Chief Revenue Officer
Klook

As Klook’s CRO, Anita is responsible for widening Klook’s revenue sources. Her top priorities include scaling up marketing channels, furthering partnerships, and deepening overall presence with trade, tech collaborators, and consumers in APAC, as well as in the Americas and Europe.

Prior to joining Klook, Anita was the General Manager for the APAC business of Viator (a TripAdvisor Company) and Head of Marketing, APAC for Hotels.com, Expedia, Inc. In these roles, she was pivotal in growing the businesses through marketing, localization and globalization, user experience optimization, and bridging demand and supply. Additionally, she has worked for Link Asset Management, Asia’s leading REIT as the Head of Corporate Strategy & Digital Business Development, and McKinsey & Company in New York and Greater China, consulting for companies in travel and logistics, consumer goods, and retail sectors.

Kei  Shibata
Kei Shibata
Co-founder & CEO
Travel.jp

Kei co-founded and runs Venture Republic, a global online travel company that owns Japan’s largest online travel search engine & media “Travel.jp”, blogger generated online travel media “Trip101” (Singapore) and “Allstay” leading mobile hotel search app in Korea. As CEO, he took the company public in 2008 (2177. JASDAQ) after 7 years in operation. Previously, Kei worked at Mitsubishi Corporation, Japan’s leading trading & investment firm. He received an MBA from the Harvard Business School.

Roger Yuen
Roger Yuen
Founder & CEO
Clozette / 6Estates

Roger is the CEO & Founder of Clozette, the leading social content network to enable brands with content creation, distribution and amplification through a regional network of influencers, creators and advocates. He is also active with NExT, a research center jointly established between National University of Singapore (NUS) and Tsinghua University of China. Roger’s passion for online, interactive media and mobile businesses has been a cornerstone of his 3 decades of experience in the TMT industry. Roger is also a councilor of the Singapore Infocomm Technology Federation and Co-chairman of its 123Jumpstart program, a not-for-profit enabling platform for start-ups.

Gabriel  Garcia
Gabriel Garcia
Global Head of Mobile Apps Marketing
Expedia

Gabriel Garcia is Global Head of Mobile Apps Marketing for Expedia. He is responsible for Brand Expedia’s Mobile App growth and adoption strategy across their 33 markets and helping define Expedia’s investment plans across new app ecosystems. Besides his global remit, as part of the Asia leadership team he is responsible for defining Expedia’s marketing channel strategy and identifying growth opportunities for Brand Expedia in Asia Pacific. Prior to this role, Gabriel was Senior Director of Strategy and Business Development. Prior to joining Expedia, Gabriel spent six years at Newscorp in Australia holding several roles, including Product and Strategy Director, Director of Strategy and National Sales Director for Newscorp’s joint venture with Monster.com. Prior to this, he was Managing Director of the Latin American subsidiary of Monitoring Systems Technology, a leading European technology provider for the outdoor media industry. Originally from Mexico City, Gabriel holds an MBA from Macquarie Graduate School of Management; a Bachelor in Business Administration from ITAM University in Mexico City and studies at Hogeschool Voor Economische Studies (University of Amsterdam).

Xiaowen  Li
Xiaowen Li
CEO
Weego Travel

Mr Xiaowen Li is the Founder and CEO of Weego Group. Weego is an Asia-based online travel company founded in 2015. Headquartered in Beijing, Weego operates branch offices across Singapore, San Francisco, and London. Weego builds engaging online travel platform to provide Chinese outbound leisure travelers (2C) and travel agents (2B) with well selected hotels and travel packages at 100+ world top destinations. Weego also operates an AI Lab to provide individual travelers with personalized and smart travel recommendations by using Big Data and AI technologies. Backed by several Asia-leading PE funds, Weego has completed several rounds of fundraising. Weego plans to expand its global resource network through extensive business cooperations and strategic investments. Previously, Xiaowen has experience in investment and consulting industries. He is also a world traveler and extreme sports enthusiast. He has traveled to more than 60 countries, and ascended a number of 6,000+ meters mountains.

Vaibhav  Suri
Vaibhav Suri
Vice President of Products
Yatra

An executive with more than 12 years’ experience in the online industry across Asia Pacific, Vaibhav is currently Senior Vice President, heading the domestic holidays business at Yatra. During his time at Yatra is has been responsible for a wide product portfolio including Hotels, Homestay, Activities, along with CRM, Customer Support automation, SEO and Marketing automation solutions. Prior to Yatra, Vaibhav co-founded Vliv, a startup in the social video space, and worked for Yahoo! in a number of roles in both Asia Pacific and India related to mobile offerings.

Brenda  Liu
Brenda Liu
Product Director
Ctrip

Ms. Brenda Liu is currently Product Director of Ctrip, to create Ctrip advertising platform, let the brand integrate into the travelers’ life, bring value-added service for travelers, and deliver real commercial results to brand. With a hundred people team, they dedicated to cooperating thousands of brands, involving more than 100 industries,coordinating with internal and external partners, to jointly upgrade the tourism marketing strategy. Brenda has 4 years digital travel experience based in Shanghai, and 8 years agency experience based in Shanghai, Taiwan and Tokyo. She graduated from the University of Hong Kong and the University of Northumbria UK.

Confirmed Attendees

Elizabeth Yong
Elizabeth Yong
Cluster Director of Digital Marketing
Grand Hyatt Singapore

Elizabeth started her career in Hyatt in 2006 as Reservations & Revenue Manager. She then moved to her present role as Director of Digital Marketing in Grand Hyatt Singapore in 2012 and manages Grand Hyatt Singapore, Andaz Singapore and a few other Hyatt properties in South East Asia.

Leslie  Hsu
Leslie Hsu
Head of Global Branding
Trip.com

Leslie Hsu is the Global Head of Brand and Head of International Operations at Trip.com. She received her MBA degree from Harvard Business School, where she studied with a focus on globalization and organization behavior. Before joining Trip.com, she worked as professional marketer and digital innovator in FMCG industry and marketing agency. She has extensive experiences in brand management, strategic planning, and digital transformation.

Edward  Goh
Edward Goh
Vice President, Marketing
Hong Kong Disneyland Resort

Edward Goh joined Hong Kong Disneyland Resort in 2017 and is responsible for developing and implementing the resort’s  marketing strategies. Edward and his team build and strengthen the resort’s brand in core markets on the Mainland, in Southeast Asia and Hong Kong. 

Edward is a seasoned marketing and sales professional with experience in Asia, Europe and the USA. Prior to joining Hong Kong Disneyland, he was a director of Marketing at Carrier Transicold, responsible for all marketing and product management strategy and activity for their Global Container Refrigeration business, including strategic growth and business development projects. 

Edward has also held various sales and marketing leadership roles, including senior vice president of Resort Sales and Marketing at Resorts World Sentosa Singapore, where he oversaw commercial strategy and activity supporting Universal Studios Singapore, SEA Aquarium and Adventure Cove waterpark, plus six independently branded five-star hotels. He also held various leadership roles with The Heineken Company in sales planning, operations, commercial and business affairs for its USA and Americas divisions.

Car Rentals/Cruise Lines

Joyce Bliss
Global Marketing Director
Enterprise Holdings (National Car Rental and Enterprise Rent-A-Car)

In 2013 Joyce joined Enterprise Holdings and created the Global Promotions team at the world’s largest car rental company. She manages cross border performance marketing for the group’s Enterprise, Alamo and National brands. During her 25 years of experience in the travel industry she had international sales and marketing roles at companies including Europcar, Avis, Auto Europe and American Airlines.  

Joyce is now focused on building recognition for Enterprise Holdings’ three award winning brands in Asia. Enterprise’s brands are known in the United States for their trustworthiness, transparency and customer service. Joyce wants to make sure the same values are evident to consumers in Asia and so she’s focused on customer-centric promotions that bring real value to the traveler.

Felix Chan
Felix Chan
Vice President of Sales, Asia
Norwegian Cruise Line Holdings

Felix Chan began his role as the Vice President of Sales Asia for Norwegian Cruise Line when he joined the company in November 2015. Soon thereafter in October 2016, Felix was promoted to Vice President of Sales Asia for Norwegian Cruise Line Holdings (NCLH)- encompassing Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. He is responsible for sales and operations in Asia’s fast growing markets. 

Felix brings with him several years of experience in the Travel Trade industry including Sales Director for Hong Kong Disneyland and held multiple management positions within the Hong Kong Trade Development Council including Manager of Sales at Exhibitions, Director of Tokyo and Osaka Branch Offices as well as Regional Director of Northern China based in Beijing. 

Alan Liu
Alan Liu
Regional Lead, Business Development and Partnerships
Grab

Alan joined Grab in 2015 and is currently Head of Regional Business Development for GrabRewards within GrabPay.  Alan has had extensive travel experience. Previously, Alan was the Director and Head of Sales, ASEAN at American Express.  He has a strong travel background with both GDS and TMC experience and a proven track record for growing businesses through client acquisitions. Prior to American Express, Alan was with RADIUS Travel where he held the position of Senior Vice President for Asia Pacific.  As a member of RADIUS’ executive management team, he was responsible for all the agency network, corporate client acquisition and supplier relationships. 

Astha  Kalbag
Astha Kalbag
Performance Marketing Manager
Uber

Astha is one of the youngest and brightest minds in digital marketing in Asia - She has won numerous awards such as (1) Digerati: top 50 people in digital in Asia (The Drum) (2) World's Smartest Digital Marketing Leaders (World Marketing Congress). She is very passionate about the marketing, travel and technology industry and is the president and founder of the Singapore Management University Marketing Alumni Group, speaking at various speaking engagements and writes a marketing blog (www.mooketing.com) that is read in over 100 countries. Astha is currently a performance marketing manager at Uber and has previously worked at organisations such as Skyscanner, LinkedIn and Ogilvy&Mather

Industry Expert Contributors

John Sinke
John Sinke
Director, Marketing
Hong Kong Disneyland

John Sinke is an experienced (Digital) Marketing and e-Commerce Professional having worked with various businesses in Travel, Telecommunications, Finance, Recruitment and Automotive over the past twenty years in Singapore, London and Amsterdam. He is currently CEO and Founder of The Mind Shift Consultancy & Training, an Expert Speaker for Squared Online (Google's Digital Marketing Course) and a trainer/facilitator for Avado Learning. Before setting up his own consultancy, John was AVP Digital Marketing & e-Commerce for Resorts World Sentosa in Singapore. John has worked for several other blue-chip companies, including CMC Markets, lastminute.com, easyCar.com, France Telecom, Manpower Recruitment and KPMG.

Mark Greedy
Mark Greedy
CEO
Destination Elite

Mark Greedy is the CEO and founder of Elite Resorts of Asia Pacific which evolved to DestinationElite by the end 2013. He is responsible for effective and rewarding marketing, sales distribution and administration of over 2,000 luxury hotels, resorts, cruises, high-end Fashion worldwide together with other travel products such as  F&J Air travel solution AirElite, Adventure Elite and Retreats Elite.

Also, Mark initiated Partnership development and maintenance with many successful global high-end brands such as Diageo, Bang &Olufsen, Tourism Australia and significant New Property Developments such as 35XV, New York and The Chedi, Andermatt, Switzerland to maximise their DestinationElite marketing programs and brands.

“I had a vision of a online retail ecosystem of all that was good and great throughout our world from Luxury Hotels, Resorts, Cruises, Villas & Residences,  to Real Estate, Fashion, Experiences, Foods, Beverages, Private Jets, Villas, a Luxury Lifestyle - all and everything showcased and sold in one wonderful Perfect Place. The finest, together.”

Daniela Llobet
Daniela Llobet
General Manager, Growth and Operations
Fave (Groupon)

Daniela Llobet is the General Manager of growth and operations in Fave Singapore. She joined the company in May 2016 as a strategy consultant and project managed the launch of Fave app and the integration of Groupon (Malaysia and Singapore) acquisitions. She supports the travel deals category by optimizing merchandising, supply and customer experience.

René Frey
René Frey
CEO
Insight Guides

René Frey is the CEO at Apa Publications, the people behind Insight Guides travel books. In the media and publishing industry since 1996, René was the Managing Director of magazines and a daily newspaper, prior to Apa.

With an MBA in digital media, René took over reins of the APA group in 2014 and transformed the business by leveraging the rich content & brand heritage of Insight Guides to form www.insightguides.com, an online marketplace for customizing and booking authentic, bespoke holidays. Just recently René acquired also Rough Guides www.roughguides.com and is planning to convert it in a similar direction as Insight Guides.

Having traveled across more than 125 cities in Europe, South & North America, Middle East and Asia himself, René is keen on helping travelers across the globe to embark on their dream holiday and is in Singapore for a few weeks to support his new online team at Insight Guides.

Brett  Henry
Brett Henry
CEO
Travel Daily

Brett Henry is a travel tech industry leader and a seed stage, angel investor. He brings a strong travel, travel tech, and VC/start-up executive network combined with 20 years of B2B travel technology industry experience across disciplines including product marketing, business development, strategy, planning and sales.

Vikram Malhi
Vikram Malhi
Co-Founder
ZUZU Hospitality Solutions

Vikram Malhi is the Co-founder of ZUZU Hospitality Solutions, a Singapore based start-up that manages sales and online distribution for independent budget hotels across Asia. Before starting his entrepreneurial journey, Vikram was Managing Director for Expedia Asia and was instrumental in growing Expedia brand across 11 countries in Asia.

He spent a total of 8 years at Expedia, taking on multiple senior level roles including marketing, customer loyalty, operations and general management. In addition to his deep expertise in the online travel and hospitality sectors, he has strong experience in technology and business consulting. He worked at IBM Consulting early in his career and received MBA from the University of Chicago Booth School of Business. 

Janice  Chan
Janice Chan
Managing Director
On Demand CMO

Janice Chan helps founders and CEOs understand how to adapt their businesses to connect with today's digital customer. She advises and speaks on a broad range of subjects related to digital marketing like programmatic, smart content, data analytics, to name a few. Prior to being a Part-time CMO, she was the Senior Director for Digital Marketing at Starwood Hotels & Resorts Asia Pacific for over a decade, where she grew digital revenues 5-fold. She is also a highly sought after professional speaker. She frequently speaks on her passion topics: data creativity, social commerce, smart content, and digital change marketing. Janice is also the vice chair of i-COM, a global Forum for Marketing Data and Measurement, where she is championing Marketing Data in Asia Pacific, working with universities, institutions, associations or small consultancies.

In her spare time, Janice supports local young entrepreneurs and change-makers as a trustee for the Awesome Foundation Singapore.

Winnie Tan
Winnie Tan
Founder & CEO
TripZilla

Winnie is the founder of TripZilla.com, Southeast Asia’s leading digital travel media company which reaches an audience of over 20 million travel consumers every month. TripZilla inspires the wanderlust in its audience with authentic travel stories, guides and tips, and helps the audience make these travels a reality by connecting them to the travel suppliers.

A “doer” by nature, Winnie is passionate about pulling limited resources together to create something of much greater value. She enjoys making things happen and constantly moving her business forward. Having built and sold off two businesses, she understands the importance of building a sustainable business – one with real users, paying customers and a clear revenue model.

With TripZilla, she continues to focus on building a useful product, and growing TripZilla into a recognized travel brand in South East Asia As an entrepreneur and startup founder, she has been involved in many functions within the business, including product, finance, business development, marketing and sales. Developing new opportunities and the ability to sell TripZilla’s vision and products are her strong suits.

Daksh  Sharma
Daksh Sharma
Managing Partner
TravHQ

Daksh Sharma has 13+ years of experience as a digital-travel marketing professional, founder of travel-tech news media platform TravHQ and digital agency Iffort. He has spoken and conducted digital marketing workshops for travel & tourism industry professionals at numerous industry forums in China, Turkey and India etc.

Jason  Lusk
Jason Lusk
Managing Director
Clickable Vietnam

Through two decades of advising economic development projects, Jason has become a specialist in building innovation ecosystems. He leads MIST, an accelerator program for Mekong Region tourism startups. He directs communications for the Mekong Business Initiative, a regional entrepreneurship initiative of the Asian Development Bank and the Government of Australia. And he founded Clickable Vietnam, a marketing and innovation agency committed to building the capacity of Vietnam's tourism industry

Ori Lavie
Ori Lavie
SVP Global Sales
Dynamic Yield

Ori manages all aspects of direct customer acquisitions ensuring consistent growth in revenue and client reach. He is a seasoned sales executive with a deep understanding of customer acquisition and retention, and development of strategic partnerships. Before joining Dynamic Yield, Ori held numerous senior management roles in leading mobile and Internet companies. Most recently, Ori was VP of Sales at Comigo, and prior to that he was VP of Mobile Strategy at Conduit. Ori holds a BA in Computer Science from the Interdisciplinary Center in Herzilya, Israel.

Kai  Lindevall
Kai Lindevall
Producer
Harald Xperience

Kai Lindevall is a serial entrepreneur and the co-founder of several companies in the fields of biotech, cleantech and ICT. He has an MD degree and made his PhD in pharmacology at the University of Tampere. In 2004 he was chosen the “entrepreneur of the year” by the leading business magazine of Finland. He was the CEO of the clinical research organization he co-founded, two years of which on the NASDAQ stock exchange in New York. He is currently a board member of the several start-up companies.

Graham  Hills
Graham Hills
Chief Commercial Officer
BeMyGuest

Graham's well rounded travel industry career spans 15 years, ten of those spent in Southeast Asia. Graham has worked across multiple travel sectors, including government institutions (Tourism Western Australia), online travel agencies (Octopus Travel), travel publishers (Yahoo!) and metasearch engines (Wego). Leading BeMyGuest's commercial team, Graham's focus is on growing demand based partnerships with key distribution partners and extending ancillary revenue stream opportunities. BeMyGuest are the experts in the science of technology for attractions, tours and activities providers in Asia delivering innovative digital products specifically designed to empower local experience companies online.

Darvin  Kurniawan
Darvin Kurniawan
Co-Founder & CEO
Crowdvilla

Darvin Kurniawan is Co-Founder and CEO of Crowdvilla, a blockchain-based platform that enables users access to community-shared hotels and holiday homes around the world.

Big Ideas Speakers

Andrew Bryant
Andrew Bryant
Global Expert in Self Leadership & Leading Cultures, Best Seller Author, TEDx Speaker and Executive Coach
Self Leadership International

Andrew Bryant is the past president of Asia Professional Speakers Association (APSS), Corporate Leadership Consultant, bestselling author of 4 books, including, ‘Self-Leadership: How to Become a More Successful, Efficient and Effective Leader from the Inside Out’.

Andrew has inspired audiences as large as 12,000 people, facilitated breakthrough learning sessions and transformed leaders through 1-to-1 coaching. 

Mar  Pages
Mar Pages
Travel Influencer and Writer
Once in a Lifetime Journey

Mar Pages is an ex-Googler, the founder of a digital marketing agency and an experienced luxury travel influencer and blogger with 200,000 followers and over 100,000 monthly views on two blogs Once in a Lifetime Journey and Singapore n Beyond. She holds a bachelor’s degree in business and MBA from one of the top-3 Universities in Europe and her professional career spans 15-years in the corporate world in digital advertising at Google and in strategy consulting for multibillion-dollar telecommunications companies across 30+ countries. She started her career at Tyco, PwC and JP Morgan. Mar has visited more than 100 countries, lived in 8 and is an expat since 2006. When not at home in Singapore, she speaks at and attends digital marketing and entrepreneurship events around the world and explores the countries she has yet to discover. Mar is also a mentor and angel investor in several travel and lifestyle startups and the author of 30 Proven ways to make money online with or without a blog.

Technology Vendors

Russell Young
Russell Young
Managing Director, APAC
Sojern
Russell has worked in the online travel and tourism industry for over fourteen years. As APAC managing director, he leads Sojern’s APAC sales and account teams, expanding Sojern’s footprint in the Asian-Pacific market and developing global travel partnerships. With experience in a variety of progressive leadership roles, Russell has a proven track record of building deep sales and account competency and increasing revenues and profitability across a matrix environment. Prior to joining Sojern, Russell was the media director for lastminute.com, where he was responsible for strategy development, agency sales, and media in the UK, Ireland, Germany and the Nordics.
Jonathan Hardy
Jonathan Hardy
VP Asia
ADARA
With 20 years of experience in the region, Jonathan Hardy is recognized for his knowledge and background in the Asian media industry. Jonathan currently leads sales strategy and operations in Asia Pacific for ADARA, the leader in leveraging global travel data to drive future business performance. Prior to joining ADARA, Jonathan served as Microsoft’s sales strategy lead in Asia, where he was responsible for developing multi-channel advertising sales strategies across several platforms and applications. Before his tenure with Microsoft, Jonathan was based in Hong Kong, where he founded the regional sales agency, Energy Media Networks and prior to that served as managing director at Dow Jones International Marketing Services.
Peter Cassidy
Peter Cassidy
Founder & CMO
Stackla

After spending years as a sports journalist, sports editor, and director of content for sports brands, Peter Cassidy understands the inner workings, strategic importance, and, crucially, the challenges in creating truly great content. Then, as a product manager in Australia, he saw how tech was personalizing and scaling all aspects of marketing – except content. In 2012, he set out to change all that and co-founded Stackla. As chief marketing officer of the social content marketing platform, Peter helps the world’s leading marketers put their customers’ enthusiasm at the heart of their marketing. Peter is responsible for Stackla’s product and marketing vision, and its technology is used by more than 450 brands people love, including Expedia, AirFrance, Jetstar, Universal Music Group, and McDonald's. The company has expanded from its Sydney roots to open offices in London, San Francisco, Austin, and New York.

Jose Kantola
Jose Kantola
General Manager, APAC
Smartly.io

Jose is a seasoned marketing technology expert who has helped advertisers in Asia Pacific, EMEA and Latin America adopt innovative technologies to make their Facebook and Instagram advertising more relevant, personal and automated, i.e. more effective and efficient. He built Smartly.io APAC from nothing into partnering with leaders like Skyscanner, Uber, Traveloka and is looking to help more travel advertisers step up their online ads results with double digit improvements.

Malcolm  Koh
Malcolm Koh
Customer Experience Strategist
Zendesk

Malcolm Koh is no customer experience rookie. With over 15 years experience spanning retail, airlines, hotels, banking, financial services, game changing startups and software, he has worked with some of the world’s most customer-centric brands. 

Koh recently joined Zendesk Asia Pacific’s Go To Market team, responsible for helping existing customers scale their business and working with Enterprise customers to develop seamless, omni-channel solutions. As Customer Experience Strategist, he works with existing and potential clients and partners who share in his passion for optimizing operations to drive bottom-line value while maximizing superior customer experiences. 

Prior to embarking on his next career adventure with Zendesk, Malcolm was Head of Customer Experience at Grab Singapore, one of the brand’s largest and most important markets in its growing network.

Rita  Marini
Rita Marini
Head of GTM Marketing, APJ & GC
SAP Hybris
Rita Marini sees marketing and communication as an art in delivering authenticity effectively. As a strong advocate of authenticity, she continually seeks to challenge and innovate the way marketers communicate and engage audience – to be genuine, inspiring, and relevant. With more than thirteen years of experience in integrated marketing, Rita appreciates, and shares strong passion in the area of customer engagement and contextual marketing. Rita is based in Singapore and currently the Senior Director at SAP Hybris, responsible for the overall marketing strategy and programs for the APJ & Greater China region.
Nathan  Salisbury
Nathan Salisbury
Regional Director of Business Development, Asia Pacific
Ingenico ePayments

Nathan Salisbury is Regional Director of Ingenico ePayments Asia Pacific, heading new business expansion of global online and mobile payment services for merchants in the region. As a veteran of the payments industry, Salisbury joined GlobalCollect in 2009, many years prior to the acquisition by Ingenico. He previously led business development, and the global video gaming vertical market for Ingenico from the Amsterdam headquarters. Salisbury has been involved in online commerce since 2003, where he led technology sales for a global website group and helped grow the business from startup phase through to acquisition. He has worked in Europe, Asia, Australia and the US. Salisbury holds a Bachelor of Social Science from Edith Cowan University.

Adrian Teh
Adrian Teh
General Manager, APAC
iPinYou

With a strong background in advertising industry, Adrian is now leading iPinYou’s strategic partnerships in Singapore as iPinYou’s General Manger in APAC and will be opening Singapore office this year. He specializes at leveraging his combined digital marketing skill and advertising experiences to help international brands navigate their China marketing strategy and maximize marketing ROI in China

Steve  Miller-Jones
Steve Miller-Jones
Senior Director of Product Management
Limelight Networks

As Senior Director of Product Management at Limelight Networks, Steve leads a global team responsible for the features and functionality of the Limelight services that that deliver the highest quality online experiences. This includes Limelight’s Content Delivery , Video Delivery, Cloud Security, Origin Storage and Limelight Edge services and associated products. Steve has extensive experience designing and delivering solutions to help companies manage and optimize their online presence. His expertise ranges from defining, planning, implementing and managing complex streaming, content distribution and workflow solutions across Broadcast, Media & Entertainment and Enterprise verticals. Steve has been working in software development and Product Management since 1999 and has been involved in the CDN industry since 2008. Steve holds an MBA from Henley Management College and resides in Brighton, England.

Wendy  Wang
Wendy Wang
Vice President
Madhouse

Wendy Wang is the Vice President of Madhouse Inc., the world’s largest independent mobile ad platform company. She takes charge of marketing, communication and market education, formed the company's marketing team and helped to build up its image and leadership in the industry. Besides, she leads the TravelMad team, responsible for the new platform and business development globally. TravelMad aims to help local advertisers reach out Chinese travels globally. It offers online traffic from premium Chinese giant/hero Apps with a coverage of almost 100% Chinese travelers. OTA vertical media and LBS push ads can also be provided to precisely target Chinese travelers after their arrivals. Wendy also devoted herself in promoting mobile marketing and ads tech knowledge in the market. She has more than 12 years of experience in the mobile marketing field.

Paul Michio McCarthy
Paul Michio McCarthy
Director of Sales, APAC
AppsFlyer

Paul has worked in the digital tech space for 15 years. He has previously worked for Google, LinkedIn, and PlayLab Games. At PlayLab, the creators of Juice Cubes, he was Head of Global User Acquisition, managing UA and Ad Monetization for 6 games. Nicknamed “speed racer,” he loves startups and mobile, making him a great fit for the fast past paced Asia mobile app ecosystem. 

He currently manages the Indonesia & Singapore region for AppsFlyer, the leading mobile attribution and analytics platform in the world. Paul and his team work closely with clients to help them understand the value of real time data driven optimizations of their mobile marketing campaigns.

Catherine  Ballantyne
Catherine Ballantyne
Director of Solution Consulting, APAC
Tealium

Catherine Ballantyne has spent 25 years in IT, marketing and digital development specifically working with the data that drives these tools. She is currently the Director of Solution Consulting for Tealium in APAC based in Sydney. Her role is to provide problem solving resource to organisations evolving into their omnichannel activation capabilities. She has special interest in the travel, retail and gaming industries. Previously Catherine has held a number of regional roles with multinationals such Oracle, IBM, Acxiom, Marketo and as a independent consultant.

Ajanthan  Mani
Ajanthan Mani
Product Manager
GoQuo

Ajanthan is a Travel and Technology Enthusiast. He has worked in different industries and mentored startups in improving the customer experience and design patterns. He has conducted many types of research on mobile phone users and the influence of mobile phones and the internet in rural India. Ajanthan is now heading TravelCRM (GoQuo's Customer Intelligence Platform), focusing on the customer experience and travel innovations in Kuala Lumpur.

Faisal Ariff
CEO
BorderPass
Francisco  Kattan
Francisco Kattan
Head of Platform Marketing
Nexmo

Francisco Kattan serves as Head of Platform Marketing for Nexmo, the Vonage API Platform. Francisco joined Vonage in 2016 upon the Company's acquisition of Nexmo. Prior to joining the Company, Francisco served as VP of Marketing for appery.io, where he helped lead the company from zero to 300K developers with a cloud based, low-code mobile PaaS. Over the course of his career, he has gained extensive domain expertise in mobile software and development platforms targeting developers, enterprises, mobile operators, and device OEMs. Francisco graduated from Stanford University with a MS in Electrical Engineering, and a MS in Engineering Management.

Daniel Shaw
Head of Sales
Bold360/LogMeIn
Stewart Hunter
Stewart Hunter
Director Sales and Partnerships APAC
Sojern

Stewart Hunter oversees Sojern’s audience strategy, acquisition, and partnerships across Asia Pacific as Director of Audience Strategy and Development. Prior to joining Sojern, Stewart was helping brands take advantage of another rapidly growing area of digital – mobile. As Regional VP at Somo he led the Asian business for one of the world’s fastest-growing mobile marketing solutions companies. When Stewart's not helping travel brands unlock incremental value from their digital audience he and his wife are helping his baby daughter makes sense of this new and exciting digital world.

Volkan  Cagsal
Volkan Cagsal
CEO
Adphorus

An entrepreneur from early on in his career, Volkan Çağsal is the Founder and CEO of Adphorus, a Facebook & Instagram Marketing Partner exclusively focused on travel. Before founding Adphorus, Volkan co-founded Turkish social media agency PUBLIK Digital Agency. Previously, he has experience in digital roles at Fox International Channels and MySpace. Based in Istanbul, Volkan has a BSc in Computer Science from Istanbul University and an MBA from Galatasaray University.

Michael Hardee
Solutions Consultant
Bold360/LogMeIn
Clement Burghart
Clement Burghart
Channel Sales Director APAC
Emarsys

AI enthusiast and a strong advocate in the field of B2C marketing automation, personalization and retargeting. Clement has 8 years of experience working for various entities from MNC to Asian Start-ups across the software industry. He is now responsible for the development of the Channel Practice at Emarsys across APAC. He has created an ecosystem of companies around Emarsys to help brands achieving digital transformation and leveraging on data to unlock the full potential of their marketing capability.

Grace Zhang
Product Manager
Madhouse
Srikrishnan  Ganesh
Srikrishnan Ganesh
Director of Product Management
Freshworks

Sri heads the Freshchat product at Freshworks, and works closely with clients in the travel industry. He is passionate about finding new ways to help businesses engage and delight their customers, and has over a decade of experience building products and innovating on customer experience. Sri previously founded Konotor, a pioneering product in mobile in-app messaging and customer engagement, which was acquired by Freshworks in late 2015. Prior to his startup, Sri lead product teams at Verizon, Rediff.com, and Jigsee

Tony  Peters
Tony Peters
Digital Experience Specialist, Greater Asia
Sitecore

Tony has over 18 years commercial experience in digital implementation and strategy across Europe and APAC. With Sitecore, Tony is assisting clients with providing the most relevant customer engagements, whilst maximising their return on investment with the Sitecore platform. He has worked with a diverse range of brands such as Fuji Xerox, Bauer Media, Chelsea Football Club, Coca-Cola, BT, KPMG, Allianz, RBS, Globe Telecom, Singtel, Hertz and Aviva - providing implementation and consulting at both agency and vendor level

Eric  Lim
Eric Lim
Business Development Director
6Estates

Eric Lim has over 12 years’ experience in commercial development within the Information Technology industry. He is currently responsible for Commercial Development, Marketing and Product Strategy for 6Estates, an AI-focused Market Intelligence firm originated from NExT++, an AI joint research center supported by National University of Singapore and Tsinghua University of China. Prior to joining 6Estates, Eric has worked with various corporations such as Samsung Electronics as well as co-founded 2 start-ups. Eric Lim holds a Master of Business Administration from National University of Singapore.

Nicolas  Eng
Nicolas Eng
Industry Manager, Travel APAC
Google
Nick is an industry manager for the Travel vertical and works with Google’s largest clients to drive their digital strategy and business across the Asia Pacific region. Prior to Google, Nick worked in strategy and data science in the finance industry and as a management consultant.