Digital Travel Summit APAC 2026

March 24 - 25, 2026

Equarius Hotel, Sentosa

Charline Boccara

Charline Boccara

Vice President Digital, Distribution & Loyalty - South East Asia, Japan & South Accor

Originally from France, Charline has built a distinguished 15-year career with Accor – a global leader in hospitality – holding diverse roles across continents and functions. Her passion for discovery, people, and travel has taken her from New York to London, Paris, and now Singapore.

As Vice President, Loyalty & Partnerships for the Middle East, Africa & Asia Pacific, Charline leads the strategic growth of Accor’s global loyalty ecosystem – ALL Accor – across more than 40 countries and 1,000+ hotels. She is responsible for driving member acquisition, engagement and retention, while forging innovative partnerships that expand the program’s value and reach.

With a master degree in Luxury Brand Management and a strong foundation & experiences across Digital, Marketing and Distribution, Charline champions a loyalty-first mindset across commercial and operational teams to strengthen member share of business. Her favorite part of the job: crafting meaningful, data-driven strategies that bring the brand to life through personalized experiences and impactful campaigns.

Main Conference Day 2, Wednesday, 25 March 2026

2:10 PM Big Ideas Panel: Experience-driven loyalty – How do you transform loyalty programs from points-based systems to experience-driven engagement to build deeper emotional connections and accelerate user acquisition?

• How do you redesign loyalty programs to create memorable, experience-driven engagement to attract new users?

• How do you leverage personalised experiences to strengthen emotional connections and drive both retention and acquisition?
• How do you integrate multi-channel touchpoints to enhance loyalty, expand reach and build long-term brand advocacy?
• How do you hedge loyalty points in a fluctuating foreign currency environment to maintain program value and support global-local spend strategies?

Check out the incredible speaker line-up to see who will be joining Charline.

Download The Latest Agenda