Takuya Matsuo

CMO Zipair

Expertise in business strategy, marketing and branding, He has extensive experience in the airline and financial businesses. Joined Japan Airlines in April 2000. Mainly engaged in business planning and marketing/branding strategy. Especially, he had been in charge of marketing strategy, developing and executing company-wide strategies. In October 2017. He was appointed as CMO at JAL Payment Port, a joint venture fintech between JAL Group and SBI Group. He led the financial project Neobank which was the first BaaS model in Japan. Joined Z holdings (now LINE Yahoo) in November 2021. He led consumer finance business as a division director of the Consumer Loan Business Division in a subsidiary digital bank. From January 2023, he has been the marketing director of ZIPAIR, providing execution support in the marketing area, Officially joined as Executive Officer and CMO from December 2023.

Main Conference Day 1, Tuesday, 24 March 2026

11:20 AM ‘How To’ Strategy Roundtables

Join our ‘How To’ Strategy Roundtables, designed for practical, peer-to-peer learning. Each participant can attend two 30-minute discussions, exchanging ideas and strategies on today’s most pressing challenges. After the sessions, roundtable leaders will share their key takeaways, ensuring you leave with actionable strategies you can implement right away.

Roundtable 1: Single-platform content strategy – How to optimise content for single-platform journeys to drive conversions

Speaker: Sunish Sadasivan, Vice President of eCommerce & Revenue Management, Chroma Hospitality

Roundtable 2: Sustainability positioning strategy – How to integrate ESG messaging that drives bookings without triggering climate fatigue

Speakers:

Takuya Matsuo, CMO, ZIPAIR

Augustine Quek, Director of Sustainability in Technical Services, Millennium Hotels and Resorts

Roundtable 3: Partnership agreement strategy – How to structure revenue-sharing partnership agreements fairly to ensure mutual benefits

Speaker:

Melvin Ng, Senior Director, APAC Partnerships, Airalo

Roundtable 4: Winning beyond Google strategy – How to diversify traffic through voice search, social commerce, and emerging platforms to reduce dependency and capture untapped demand sources

Speaker: Mason Tay, Director, Global Markets Growth, Tripadvisor

Roundtable 5: CDP insights strategy — How to leverage CDP to gain a unified view of traveler behavior and preferences

Speakers:

Srihari Puthanveettil, Assistant Vice President of Analytics & Insights, Mandai Wildlife Group

Angie Ho, Senior Director, eCommerce & Digital Marketing, Capella Hotel Group

Check out the incredible speaker line-up to see who will be joining Takuya.

Download The Latest Agenda