August 12 - 13, 2025
One Farrer Hotel, Singapore
Donovan Yong is the Asia Pacific lead for our platform products that cuts across our personalization, loyalty, digital identity, cyber, fraud and disputes solutions under Mastercard Services. By harnessing the power of our real-time, anonymized, and aggregated transaction data, powerful software platforms and wealth of expertise, we empower customers to unlock a holistic view of consumer behaviour beyond their four walls, distil actionable insights, and make more data-driven decisions. Prior to this, Donovan was leading the Asia Pacific Personalization Sales team for Dynamic Yield and the Consulting & Innovation product lead for Data & Services, Mastercard. Before Mastercard, he was Director, Digital Payments at Telenor Financial Services where he led their digital payment expansion plans in Asia Pacific.
The way travellers discover, book, and experience the world is rapidly evolving. Join our lunch session as we look at some of the emerging travel trends: from anticipating every guest desire with hyper-personalization to forging unbreakable bonds through experiential loyalty and navigating the groundbreaking shift towards agentic commerce. Don't just adapt – lead the charge in creating the seamless, intelligent, and deeply personal journeys of tomorrow.
Check out the incredible speaker line-up to see who will be joining Donovan.
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