Digital Travel Summit APAC 2025 Blog » Customer Experience

*NEW* How Qantas used digital transformation to “punch above its weight” on customer and product experience

Successful airlines like Qantas are using digital transformation and the power of data to improve operations and enhance the customer experience.

*NEW* 5G; Not just a technology revolution, but a customer experience revolution

5G offers wider connectivity and facilitates fast, responsive and powerful technologies capable of taking the customer experience to new levels.