Digital Travel Summit APAC 2019

01 - 03 April, 2019

Resorts World Sentosa, Singapore

Contact Us: 65 6722 9455

Takashi Yokaichiya

Head of Marketing
Rakuten Travel

2:30 PM Power Panel: Travel’s personalisation revolution – How can you build more relevant and personalised customer experiences to differentiate your brand in an increasingly competitive market?

You can’t talk about personalisation without talking about data. Is your company gathering every piece of data needed to develop a comprehensive personalisation strategy? If not, this  power panel can answer your most pressing questions:
·         How do you capture every piece of customer data that you possibly can?
·         How can you possibly track every single interaction you have with a customer from every single touch point?
·         What are the resources that you need to put behind an effort like this?

Check out the incredible speaker line-up to see who will be joining Takashi.

Download The Latest Agenda