Digital Travel Summit APAC 2019

01 - 03 April, 2019

Resorts World Sentosa, Singapore

Contact Us: 65 6722 9455

Shane Hodges

VP of Sales, APAC
American Airlines

9:40 AM Airline Keynote Power Panel: With the travel experience shifting at a dizzying pace how will you reinvent yourself to be more relevant? And can you uncover additional value using data hidden within your company to your advantage?

Travelers today seem to have a wider variety of options to consider when jet-setting. In addition to the traditional or legacy airlines we’re all familiar with, there is also a growing number of low-cost – or budget – airlines taking to the skies. While they may share some similarities, traditional and low-cost airlines each offer distinct experiences. So, what do traditional airlines do differently to be more advantageous for travelers?

·         How low-cost airlines changed the way you fly? Do you need to operate a low-cost flight as well to increase your number of sales?
·         How do you approach personalisation? Do you focus on mobile and desktop design differentiation?
·         How do you leverage AI to improve personalisation?
·         Where are you at now with your chatbot? And, how do you use it to take your service to a higher altitude?

Check out the incredible speaker line-up to see who will be joining Shane.

Download The Latest Agenda