17 - 19 August, 2020
Resorts World Sentosa, Singapore
Day 2: Wednesday, 22 April 2020
Wednesday, April 22nd, 2020
10:05 AM Hospitality Power Panel: The new breed of experiential hospitality – How can you link the online and offline worlds, using data to enhance the experience?
- How can you create meaningful, relevant offline experiences based off what you know about your consumers?
- How can you push your mobile app as a catchall of services for everything from reserving rooms to loyalty points and product information?
- Bridging online and offline – How can you use technology like digital keys, facial recognition, biometrics, self-check-in and mobile apps to help put data collected from customers online to use in venue?
- How can you provide the offline experience of the future by giving visibility to your digital team on what is happening in venue?