Digital Travel Summit APAC 2019

01 - 03 April, 2019

Resorts World Sentosa, Singapore

Contact Us: 65 6722 9455

Marc Cavaliere


Chief Commercial Officer
Fiji Airways


9:40 AM Airline Keynote Power Panel: With the travel experience shifting at a dizzying pace how will you reinvent yourself to be more relevant? And can you uncover additional value using data hidden within your company to your advantage?

Travelers today seem to have a wider variety of options to consider when jet-setting. In addition to the traditional or legacy airlines we’re all familiar with, there is also a growing number of low-cost – or budget – airlines taking to the skies. While they may share some similarities, traditional and low-cost airlines each offer distinct experiences. So, what do traditional airlines do differently to be more advantageous for travelers?

·         How low-cost airlines changed the way you fly? Do you need to operate a low-cost flight as well to increase your number of sales?
·         How do you approach personalisation? Do you focus on mobile and desktop design differentiation?
·         How do you leverage AI to improve personalisation?
·         Where are you at now with your chatbot? And, how do you use it to take your service to a higher altitude?

4:40 PM Power Panel: Flying high with ancillary revenue – How to become an expert retailer of travel-related services including the ability to book hotels/airlines, attractions and ground transport

It has been reported that last 2017, the top 10 airline total ancillary revenue has jumped to US$29.7 billion. But not only airlines are leveraging the additional revenue from it, hotels, car rentals, and other verticals are also looking into tapping this business model. This panel will explore:
 
·         How to work closely with your digital marketing team to promote your ancillary offerings through different channels to encourage more bookings
·         How to build fresh ancillary revenue streams that fills a need that’s not yet anticipated by consumers to entice them to book directly to  you
·         How to localised offerings to enrich in-destination experiences for travellers
How to offer advise and personalised attention from the very beginning to bring a complete value proposition to improve the travel experience in-destination


Check out the incredible speaker line-up to see who will be joining Marc.

Download The Latest Agenda