Digital Travel Summit APAC 2020

08 - 09 December, 2020


Kaisa Crowley, Senior Digital Marketing Strategist at Finnair

Kaisa Crowley

Senior Digital Marketing Strategist

Check out the incredible speaker line-up to see who will be joining Kaisa.

Download The Latest Agenda

Day 1: Tuesday, 21 April 2020

Tuesday, April 21st, 2020

5:10 PM Case Study: How to use Customer Lifecycle Strategy to optimize loyalty

·         What is the process of defining customer lifecycle stages
·         How to use data analytics to understand customer behavior
·         What are the different treatment models
·         How to use data driven communications