Digital Travel Summit APAC 2020

17 - 19 August, 2020

Resorts World Sentosa, Singapore

Kaisa Crowley, Senior Digital Marketing Strategist at Finnair

Kaisa Crowley


Senior Digital Marketing Strategist
Finnair

Check out the incredible speaker line-up to see who will be joining Kaisa.

Download The Latest Agenda

Day 1: Tuesday, 21 April 2020

Tuesday, April 21st, 2020


5:10 PM Case Study: How to use Customer Lifecycle Strategy to optimize loyalty

·         What is the process of defining customer lifecycle stages
·         How to use data analytics to understand customer behavior
·         What are the different treatment models
·         How to use data driven communications