Digital Travel Summit APAC 2019

01 - 03 April, 2019

Resorts World Sentosa, Singapore

Contact Us: 65 6722 9455

John Sinke

Marketing Director
Hong Kong Disneyland

10:20 AM Hotel Keynote Power Panel: How are hoteliers rebooting their thinking to keep up with changing customer preferences, increased competition, new technologies and alternative accommodation to own the experiences they deliver to their guests 24/7?

In an age of ever-expanding digital interconnectivity, hotel digital marketing professionals must adapt to changing customer demands. But the best in the business aren’t satisfied to just adapt. And they would rather lead than follow, by surprising and delighting clients with daring and imaginative initiatives.  Best practices in hotel digital marketing are changing on the fly. And in this session, you should be up to speed on, along with fascinating examples of how the hotel chains are putting them into action.

·         360-view of customers – How do you create a comprehensive accurate value of true customer behaviour and preferences and how do you take advantage of that?
·         Revenue management, marketing and operations are operating in silos for hotel industry: How do you create a synchroised process that uses the technology across 3 departments?
·         OTAs and the rise of sharing economy: How do you keep your focus on a quality experience while maintaining your leadership in the online world?

6:15 PM Overall Outlook – Conference Wrap Up: What will the next 5 years bring to the travel industry in APAC?

To round off our 4th Annual Digital Travel APAC we take a light-hearted look at how the Asian digital travel space is progressing compared to our European and American counterparts. During this informal session, we will grab a drink and relax while discussing how you think the digital travel universe will evolve in Asia.

Check out the incredible speaker line-up to see who will be joining John.

Download The Latest Agenda