David Morrison

Director, Chief Transformation Office
Huawei

David has over 30 years’ experience in the ICT sector with a focus on digital transformation and technology enablement programs to transform the way IT & telecommunications are delivered to governments and business.

David works extensively with global telecommunications operators, industry leaders and governments, developing ICT plans, go-to-market strategies and providing digital transformation & modernization roadmaps to improve the economy and prosperity of the countries and industry segments

He is currently co-developing ecosystem solutions combining Telco and industry offerings to improve wellness, education and facilitate economic improvement in rural areas in developing countries around the globe.

Check out the incredible speaker line-up to see who will be joining David.

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Day 2: Wednesday, 22 April 2020

Wednesday, April 22nd, 2020

1:15 PM Guest Speaker Keynote: CX in 5G – How to deliver real-time interactions and pin-point accurate, personalized engagements

When it comes to 5G services—the differentiating factor that comes into play is investments in the customer experiences (enabled through 5G). The customer of the now demands real-time interactions and pinpoint accurate, personalized engagements. Customers also want operators to have an in-depth understanding of network resources to make real-time adjustments to the customer experiences they require. 5G can pave the foundation to fulfil those needs and then some.