Head of IT Project Management, Commercial Philippine Airlines
Benjie today leads a team that drives technology at the Commercial Group of Philippine Airlines – the country's first and only airline to have a 4-Star rating that flies to 77 international and domestic destinations in 18 countries.
He works with a range of projects in customer experience, network planning, revenue management, marketing, ancillary business, sales and distribution. He has logged 21 long years in the airline industry accumulating knowledge in airport operations, financial services, commercial aviation and information technology. He is the forerunner in the development of e-commerce and m-commerce solutions at PAL.
Benjie introduced acceptance of alternative payments that drive further e-commerce growth. He also enabled online reservations for the unbanked customers by offering payment through ticket offices, banks and collecting partners. As more customers transact across multiple channels and devices, Benjie reinforced fraud management with data insights — increasing payment acceptance while mitigating fraud loss.
Check out the incredible speaker line-up to see who will be joining Benito.
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