08 - 09 December, 2020
Day 1: Tuesday, 21 April 2020
Tuesday, April 21st, 2020
4:20 PM Workshop: How do you leverage CRM to boost your conversion rate and turn your website into your hotel’s highest-yielding shop window?
Technology is evolving rapidly, and hotels are becoming increasingly digital, whilst travellers behaviours are continuously changing. As hoteliers strategies exceed guests’ expectations to remain profitable, hoteliers are looking beyond revenue and leaning on technology such as CRM to enable them to reach customers. In this workshop, you will learn:
- How to use your data to re-target current and potential guest
- How to leverage the technologies of today to remain profitable
- Sharing industry successes/case studies