How Vonage guides intelligent, intuitive conversations and take conversational commerce to the next level

Vonage makes communications between brands and their customers, more flexible, intelligent, and personal through the “world's most flexible cloud communications platform”.

In this interview, Felix Leong, Director of Sales for Vonage tells us how they are enabling intelligent, intuitive conversations and how this is lowering costs and increasing revenue. He believes Asia will be a ‘growth engine’ for the global economy – leading the field in the space of implementing AI and enabling companies to grow at scale.

We discuss with Felix:

• How AI is invading our space and the role it has in addressing the pent-up demand from customers
• Conversational commerce – what it is and how to engage more closely with customers using this modality
• The implementation of video as a key critical way to create more immersive customer engagements

Watch now.