Generate Leads. Develop Opportunities. Close Business

  What is Digital Travel APAC?

Delivering a Seamless and Personalized Booking Experience

Digital Travel APAC is designed to help you increase the profits from your online business.

You’ll benefit from inspiring keynotes, over 30 hours of intimate discussion groups, disruptive strategies, peer to peer conversations, and connections with the top minds at APAC’s most successful and innovative travel brands. No commercials or egos: just hundreds of strategic takeaways on how to cut through the noise and deliver a seamless and personalized online booking experience

With over 700+ digital travel leaders exclusively in one place at one time, this is THE meeting place to benchmark your business with the best and shape the future of your industry.

“By far the best digital travel event I’ve ever attended.”

“Unbeatable opportunity to meet high level decision makers from the top 100 travel brands in Asia”

“Truly addresses the current challenges facing us – an excellent way to learn how your peers are tackling them.”

Our Speakers. Your 2020 Visionaries.

Our content is all about your growth and education. You’ll learn from over 80+ speakers representing the best from the fastest growing and largest travel brands, innovative start-ups, and online disruptors. You’ll understand why, how and what these speakers would change next time as we purposely find the executives that are in the trenches, doing the dirty work.

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Gaery Undarsa

Co-Founder & Chief Marketing Officer
Perfecting Asian customer experience in 2020

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Frederic Ducros

Chief Transformation Officer
How to put CX and brand relationship at the heart of your company’s growth strategy

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Burhanuddin Pithawala

VP of Growth & Conversions
OYO Hotels & Homes
How to bridge the digital and physical divide

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Obi Ukabiala

Head, Strategy & Transformation
Virgin Australia
How are social messaging apps revolutionising the travel industry?

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Jerome Thil

VP of Digital Innovation
Singapore Airlines
How to use AI and personalization to win the next generation of travellers

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Angel Llul Mancas

VP & Managing Director APAC
How to add value at every touchpoint

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Nandor Locher

Head of Digital Direct
How to use digital transformation to redefine your internal operating models

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Emil Petrov

Head of Strategy
Tourism New Zealand
How to effectively influence consumer decisions

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Demi Kavaratzis

Global Partner Marketing Director
Expedia Group
How to leverage OTAs to drive new business to your internal operating models

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Baidi Li

Regional Director, APAC
TripAdvisor Experiences
How to use data to make the booking and on-trip experience easier

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Andrew Cefai

Senior Director, Regional Marketing & eCommerce APAC
How to use digital to create meaningful, relevant offline experiences

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Candice Iyog

VP of Marketing & Distribution
Cebu Pacific
What different technology platform models can help you prosper

Plus Our Must Not Miss 2020 Super Apps Speakers:


Antoine de Carbonnel

Chief Commercial Officer


Cheryl Goh

Group VP of Marketing


Kei Shibata

Co-Founder & CEO
LINE TRAVEL jp & Trip101

 Why Digital Travel APAC is Rated #1

Actionable Tactics To Grow Your Business, No Fluff


An Awesome Time, Guaranteed



Digital Travel Experts


Thought Leading Speakers


Peer-to-Peer Interactive Sessions


Days Full of Insightful Content

  Your Agenda At A Glance

Customer expectations are changing and you have to quickly adjust. The Digital Travel APAC conference is designed to help you overcome your biggest challenges.

Main Conference Day 1 - Achieving Personalization at Scale

  • Shaping the Future of Asian Travel
  • Personalization 2020 – Best Practices
  • Personalization Mastery
  • Perfecting Customer Segmentation
  • Mastering Alternative Payments
  • Optimizing Customer Loyalty
  • Mastering Martech
  • Interactive Country Clinics – China & India
  • Programmatic Workshop
  • Hotel Direct Booking Workshop
  • Digital Marketing, CX and eCommerce ‘How to’ Roundtables

Main Conference Day 2 - CX 2020 – The Future is Already Here

  • Asia is Leading the World
  • Be First to the Future
  • Battle of the Disruptors
  • 5G – Delighting The Customer Of Now
  • Messaging, RPA & Bot Mastery
  • Ancillary Revenue Mastery
  • Mastering Voice, Video & Social Media Marketing
  • Mastering Travel Distribution
  • Interactive Country Clinic: Indonesia
  • Champagne C-Suite Retreat
  • Design Thinking Workshops
  • ‘How To’ Roundtables – Brand Led Champagne Wrap-Up

“I was blown away – Inspiring topics, great content and dynamic networking.”

Ronald Dalderup, VP of Innovation, Shangri-La Group

 Who Attends Digital Travel?

Make new connections. Catch up with old friends. Tackle Your Biggest Challenges.