Digital Travel Summit APAC 2027
March 16 - 17, 2027
Equarius Hotel, Singapore
The Premier Gathering for Digital Innovators from APAC's Top Travel Brands
Winning Customers, Growing Revenue and Staying Competitive in an AI World
Digital Travel APAC 2027 brings together senior digital, marketing, ecommerce, commercial, customer experience and technology leaders from APAC’s leading travel brands to explore the rapidly evolving future of travel.
As AI, social platforms and emerging technologies reshape the traveller journey, how can travel brands stay visible, win customers and drive profitable growth?
Expect candid leadership discussions, real-world case studies, live tech demos, interactive roundtables and cross-industry insights from the co-located eTail Asia 2027. Plus, enjoy exciting networking experiences and startup innovation site tours that take learning beyond the ballroom!
Fresh ideas, meaningful connections and plenty of fun await, so book your seat now!
Your Complete Digital Travel APAC Journey
Explore the 2027 Agenda
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Meet the Travel Innovators : Our 2027 Speakers
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Digital Travel APAC Moments Captured
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Engage, Explore, Experience
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Sponsorship Opportunities
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Our 2027 Travel Visionaries
Ricky Yu
Director of Sales & Marketing
The Sanchaya
Titto Mathew
Country Manager, Singapore
Air India
Gaurav Shrivastava
Director of Revenue Management
The Capital Kempinski Hotel
Shivang Jhunjhnuwala
Chief Operating Officer
Ovolo Hotels
Nicholas Tan
Marketing Lead
JEN Singapore Orchardgateway by Shangri-La
Hemanth Jayaraman
Head of Loyalty (Enrich)
Malaysia Airlines
Ricky So
Chief Commercial Officer
Pelago by Singapore Airlines
Agung Juliarta
CEO & Founder
Puri Asia
Jeanette Ong
Associate Director, Marketing, Singapore
Klook
Erin Kok
Associate Director, Performance Marketing
Klook
Irvan Bastian Arief
VP of Technology GRAND, Data & AI
Tiket.com
Sunish Sadasivan
Vice President of eCommerce & Revenue Management
Filinvest Hospitality
Datuk Dr. Tan Kok Liang
Deputy Chairman
Sabah Tourism Board
Mason Tay
Director, Global Markets Growth
Tripadvisor
Bavani Veeriah
Head of Marketing
Batik Air
The Digital Travel Difference
Stay Connected
Connect with executives from Asia’s leading travel companies and discover how they are shaping their strategies for the present and future.
Interact
Engage with top industry minds—both in the audience and on stage—through our interactive small-group formats, including creative boardrooms, roundtables, and workshops.
Access 5 Star Content
Designed from insights gathered in over 80 research interviews with travel leaders to ensure every challenge and opportunity you face is addressed.
Interactive Learning & Networking Highlights
Benchmarking Report Panel
Go beyond the statistics as industry leaders unpack the key findings from our latest Benchmarking Report. Expect candid interpretations, contrasting perspectives, and practical insights into what the data reveals about the industry’s challenges, opportunities, and future direction.
Hot Seat Fireside Chat
Industry leaders take the hot seat for a lively, no-holds-barred conversation. Expect thought-provoking questions, honest reflections, and unfiltered insights into the decisions, challenges, and lessons that rarely make it into a traditional keynote.
Tech Demo + Q&A
Forget the slides and see innovation come to life! Watch live demonstrations of emerging technologies and practical solutions, then put your questions directly to the innovators. Discover what works, how it works, and whether it’s worth the investment.
“Show & Tell” Case Study & Panel
Move beyond theory as industry practitioners showcase real-world projects, strategies, and outcomes. Through practical demonstrations and candid discussions, discover what worked, what didn’t, and the lessons you can take back to your own organisation.
Interactive Roundtables
Pull up a chair and join your industry peers for lively, facilitator-led discussions on the challenges and opportunities that matter most. Exchange experiences, debate different approaches, and crowdsource practical solutions in an intimate, collaborative setting where everyone’s voice counts.
Cross-Industry Insights
Break out of your industry bubble and discover what travel and retail leaders can learn from each other! Exchange fresh perspectives with retail speakers dropping by Digital Travel APAC, explore shared challenges, and uncover innovative strategies and proven ideas that could spark your next big breakthrough.
The Digital Travel Audience
From startups to industry giants, the Digital Travel community is united by a shared goal: to create world-class brands that elevate customer experiences in the digital age.
33%
VP/Head/GM
21%
Directors
16%
Manager/Senior Manager/Lead
17%
Specialist/Analyst/Associates
14%
C-Level/
45%
Marketing
20%
eCommerce
26%
Sales
9%
Strategy
35%
Hotels
16%
Airlines
15%
OTAs
8%
Tourism Boards
5%
Car Rental Agencies
7%
Tour Operators
5%
Cruise Lines
9%
Theme Parks
5 Key Insights from Digital Travel APAC Summit 2027:
AI Is Rewriting Travel Discovery
The issue is no longer just using AI internally. AI assistants and generative search are becoming part of how travellers discover, research and plan. Brands must understand visibility, citations, content discoverability and the implications of AI agents and platform partnerships.
The Customer Journey Is Fragmenting
Search, social, creators, AI assistants, OTAs, marketplaces and owned channels increasingly overlap. The challenge is connecting inspiration to booking and post-trip engagement while measuring the contribution of each touchpoint.
Marketing Must Prove Profitable Growth
Digital leaders are under pressure to move beyond impressions, clicks and engagement. Budget allocation, CAC, conversion, attribution and measurable bookings are becoming the language of marketing accountability.
Revenue, Loyalty and Marketing Are Converging
Growth can no longer be managed in functional silos. Travel brands are exploring ancillary revenue, loyalty ecosystems, pricing, CRM and commercial models beyond the core room or ticket transaction.
Data Must Become Commercial Intelligence
The conversation is moving beyond generic personalisation. Leaders want to know how first-party and zero-party data, CDPs and real-time signals improve decisions across pricing, inventory, marketing, ecommerce and operations.
A Unique Experience
Our Sponsors:
