Why You Can’t Afford to Miss Digital Travel Summit APAC:

Now in its 3rd year, Digital Travel Summit APAC returns for 2018 with a focus on The Connected Customer and Mastering The Customer Experience.

Did you know that more companies have already registered to attend Digital Travel APAC than have joined any other travel conference in the region? In just a few weeks, you’ll be able to connect with over 400 Heads of eCommerce and Digital who are facing the same challenges as you are in building omnichannel programmes. We’ve already confirmed 36 more Heads of eCommerce and Digital than attended last year’s event, and we’ll be confirming even more of your peers between now and the conference. If you only attend one digital travel conference this year why would you attend anything else?

Benefits of attending:

  1. Expand your professional network while networking with over 400 Heads of eCommerce and Digital from Asia’s leading companies including Singapore Airlines, Shangri-la, Expedia and TripAdvisor – Three times the size of any other digital travel conference in the region!
  2. Hear case studies from 60+ Heads of eCommerce and Digital from APAC’s leading Airlines, Hotels and OTAs including the CEO of Ctrip, Head of Digital CX, Cathy Pacific and VP of Digital Marketing, Accor
  3. Join dozens of small-group, peer-to-peer learning formats and gain a practical roadmap to everyone of the challenges that you face
  4. Get real-world examples on how to best use data, immersive tech, AI and conversational commerce to seamlessly guide consumers through the purchase and planning process
  5. Learn how you can create personal, shareable experiences that will make customers love your brand

Download Agenda


"This is THE leading digital travel conference in Asia."

Alwin Loh Tek Ken, Head of Digital Transformation & Innovation, Malaysia Airlines

Be Inspired. Learn From:

Jane Jie Sun ctrip

Jane Jie Sun

Delivering an international platform

Oliver Dlouhý kiwi

Oliver Dlouhý

Founder & CEO
Data collection and algorithm strategy

Johannes Walter

Johannes Walter

Head of Distribution, Global Market
Lufthansa Group
How to see the world as your customers do

George Zhang iGola

George Zhang

Founder & CEO
Succeeding in China

Guoxiang Wu ChinaSouthernAirlines

Guoxiang Wu

SVP, Marketing Division
China Southern
Digital trends in China

Emilie Couton accorHotels

Emilie Couton

Vice President of Digital Marketing, APAC
Connected consumer

Simon Fiquet expedia

Simon Fiquet

General Manager, South East Asia and India
How to target audiences

Christophe Chavry cathayPacific

Christophe Chavry

Head of Digital Customer Experience – eCommerce
Cathay Pacific
Making customers love your brand

Grant Colquhoun tripAdvisor

Grant Colquhoun

Senior Director of Account Management Asia-Pacific
Delivering deeper interactions with consumers

Prasad Iyer taj

Prasad Iyer

Associate Vice President - Global eCommerce & Digital Marketing
Using predictive analytics

Joey Faust airNewZealand

Joey Faust

Head of Customer Shared Services, Digital
Air New Zealand
AI-powered conversational commerce

Zaeem Shaukat Mirza qatarAirways

Zaeem Shaukat Mirza

Global Head of Online Marketing
Qatar Airways
Getting up close and personal with your customer


Digital Travel Experts


Thought Leading Speakers


Peer-to-Peer Interactive Sessions


Days Full of Insightful Content

Unearth solutions to all of your top challenges:

  1.  1 Drive digital innovation: Inspire your colleagues with AI powered chat and conversational commerce that guides consumers through the purchase and planning process
  2.  2 Perfect customer experience: Create a seamless cross-device UX for your customers evolving shopping habits
  3.  3 Discover content that really converts: Turbo-charge your offering by delivering personalised content that provides differentiation and real customer engagement
  4.  4 Execute an effective omnichannel marketing strategy: Put together a multi-channel marketing campaign that delights your customers and increases direct bookings
  1.  5 Master mobile marketing: Leverage the 24/7 digital shop window to increase product discovery
  2.  6 Become truly personal: Build 1-2-1 customer relationships with relevant product recommendations
  3.  7 Make payments easy: Achieve one-click customer checkout and remove buying blockers on mobile
  4.  8 Get a seat at the C-suite table: Attain effective multi-functional collaboration and rise quickly within your organization

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