08 - 10 December, 2020
Resorts World Sentosa, Singapore

THE Conference for eCommerce,
Digital Marketing & CX Travel Leaders

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22 September, 2020
Online

Event Topic:
How To Master Digital Travel In The "New Normal"

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Generate Leads. Develop Opportunities. Close Business

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What is Digital Travel APAC?

The Travel Summit That Tops All The Others

From our beginnings in 1999, to becoming the biggest and most senior gathering of digital travel leaders in APAC, it’s fair to say we, like the travel industry, have come a long way.

By listening to our digital travel community during 6 months of in-depth research, 5X more than any other travel summit, we find out about the issues most affecting your business, helping us to design the Digital Travel APAC agenda accordingly.

We gather the Founders, CEOs, CMOs, Heads of eCommerce, Digital Marketing and CX from APAC’s top airlines, hotels, OTAs, Metasearch and Tourism Boards to discuss winning strategies and solutions to your key challenges. No commercials. No egos. We cut out the fluff so you can return to the office with detailed take-aways.

With over 700+ digital travel leaders exclusively in one place at one time, this is THE meeting place to benchmark your business with the best and shape the future of your industry.

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“Cutting-edge, provocative and invigorating”

Ronald Dalderup, VP of Innovation, Shangri-La

“By far the best place to meet the entire APAC digital travel community”

Akira Mitsumasu, VP of Global Marketing, Japan Airlines

“A unique networking experience which provided me with opportunities which I am now acting upon”

Jerome Thil, VP Digital Innovation, Singapore Airlines

Our Speakers. Your 2020 Visionaries.

Our content is all about your growth and education. You’ll learn from over 80+ speakers representing the best from the fastest growing and largest travel brands, innovative start-ups, and online disruptors. You’ll understand why, how and what these speakers would change next time as we purposely find the executives that are in the trenches, doing the dirty work.

Amit Saberwal

Founder and CEO
RedDoorz
Disrupting the travel landscape

Gaery Undarsa

Co-Founder & Chief Marketing Officer
Tiket.com
Perfecting Asian customer experience in 2020

Burhanuddin Pithawala

VP of Growth & Conversions
OYO Hotels & Homes
How to bridge the digital and physical divide

Obi Ukabiala

Head, Strategy & Transformation
Virgin Australia
How are social messaging apps revolutionising the travel industry?

Jerome Thil

VP of Digital Innovation
Singapore Airlines
How to use AI and personalization to win the next generation of travellers

Angel Llul Mancas

VP & Managing Director APAC
Booking.com
How to add value at every touchpoint

Nandor Locher

Head of Digital Direct
Qantas
How to use digital transformation to redefine your internal operating models

Emil Petrov

Head of Strategy
Tourism New Zealand
How to effectively influence consumer decisions

Demi Kavaratzis

Global Partner Marketing Director
Expedia Group
How to leverage OTAs to drive new business to your internal operating models

Baidi Li

Regional Director, APAC
TripAdvisor Experiences
How to use data to make the booking and on-trip experience easier

Andrew Cefai

Senior Director, Regional Marketing & eCommerce APAC
Hilton
How to use digital to create meaningful, relevant offline experiences

Candice Iyog

VP of Marketing & Distribution
Cebu Pacific
What different technology platform models can help you prosper

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Plus Our Must Not Miss 2020 Super Apps Speakers:

Antoine de Carbonnel

Chief Commercial Officer
Go-JEK

Cheryl Goh

Group VP of Marketing
Grab

Kei Shibata

Co-Founder & CEO
LINE TRAVEL jp & Trip101

Why Digital Travel APAC is Rated #1

Actionable Tactics To Grow Your Business, No Fluff

We’re not a tradeshow or a vendor-led seminar. Our agenda is 100% focused on your biggest challenges and opportunities.

You’ll hear from Founders, CEO’s, VPs and more - those that are in the trenches, doing the work. We cut out the fluff you get at other conferences to give you tons of actionable strategies to increase your profits.

The Most Interactive Conference, Ever

Benefit from over 30 hours of intimate discussion groups, creative think-tanks, interactive case studies, for and against debates, travel brand roundtables, technology roundtables, shark tanks, structured and unstructured networking activities, and much more.

This is your opportunity to make new connections and speak “off-the-record” with your peers. You’ll build relationships like never before.

An Awesome Time, Guaranteed

We’re known in the industry for awesome experiences you can’t get anywhere else. Sip fine wines, kick back with cocktails, eat delicious food, attend private tastings, and be wowed at our infamous evening reception. You’ll make memories that last a lifetime, and become a part of a true digital travel community.

700+

Digital Travel Experts

70+

Thought Leading Speakers

30+

Peer-to-Peer Interactive Sessions

3

Days Full of Insightful Content

Your Agenda At A Glance

Customer expectations are changing and you have to quickly adjust. The Digital Travel APAC conference is designed to help you overcome your biggest challenges.

Main Conference Day 1 - Achieving Personalization at Scale

Shaping the Future of Asian Travel
Personalization 2020 – Best Practices
Personalization Mastery
Perfecting Customer Segmentation
Mastering Alternative Payments
Optimizing Customer Loyalty
Mastering Martech
Interactive Country Clinics – China & India
Programmatic Workshop
Hotel Direct Booking Workshop
Digital Marketing, CX and eCommerce ‘How to’ Roundtables

Main Conference Day 2 - CX 2020 – The Future is Already Here

Asia is Leading the World
Be First to the Future
Battle of the Disruptors
5G – Delighting The Customer Of Now
Messaging, RPA & Bot Mastery
Ancillary Revenue Mastery
Mastering Voice, Video & Social Media Marketing
Mastering Travel Distribution
Interactive Country Clinic: Indonesia
Champagne C-Suite Retreat
Design Thinking Workshops
‘How To’ Roundtables – Brand Led Champagne Wrap-Up

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"Digital Travel Summit APAC has the right level of seniority, the true decision makers, with incredible buying power. There’s many networking opportunities, facilitated by a great host to make sure we meet the right people, and make deals!”
Stan Chew, Head of Sales APAC, Knorex