Digital Travel Summit APAC 2019

01 - 03 April, 2019

Resorts World Sentosa, Singapore

Contact Us: 65 6722 9455

Digital Travel Summit APAC Main Conference | Day 1 Tuesday, 2nd April 2019

8:00 am - 8:40 am Conference Registration & Networking Breakfast

8:40 am - 8:45 am Ice Breaker & Welcome Address

Danny Levy, General Manager, WBR Singapore 

8:45 am - 8:55 am Welcome Remarks

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Timothee Semelin

Global Head of Digital Marketing & Transformation
Rosewood Hotel Group

The APAC Travel Titans

9:00 am - 9:20 am Opening Keynote: Shattering artificial limitations to shift from why to why not

Jerome Thil - VP Digital Innovation, Singapore Airlines
Jerome’s key responsibility is to drive and implement digital innovation blueprint aimed at making Singapore Airlines the world’s leading digital airline. He has a proven track record of entrepreneurship and innovation spanning both start-ups and multinational organisations in Europe and Asia. Most recently, he served at Amadeus and Sabre, driving product innovation, marketing and digital transformation at the GDS leaders. Don’t miss this Opening Keynote where you will learn:
 
·         How to take the best from all of your previous experiences and build your own playbook
·         How to face your problems and deal with them directly, there is no other choice
·         How to successfully diversify into other industries
·         Asian expansion – How to localise effectively
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Jerome Thil

VP Digital Innovation
Singapore Airlines

9:20 am - 9:40 am Keynote Interview: Delivering a seamless travel experience – How to meet the needs of the domestic and outbound traveller with AI, big data and intelligent hardware

Brett Henry - CEO, Travel Daily Victor Tsang - VP of Corporate Affairs, Ctrip
Victor accumulated deep experiences in the internet, technology, media and telecommunications space for the last 17 years. He has been involved in a couple of start-ups: as Chief Financial Officer of Lianjia, China’s largest real estate agency, helping them raise a series B capital of about RMB 6 billion; as Chief Financial Officer at Anjuke, China’s leading online real estate platform, helping drive the US$267 million M&A deal with Nasdaq listed 58.com; and as Director at Baidu, China’s leading search engine. In this keynote address, Victor will shed light on:
 
·         How will South East Asia become a hotspot for China's rapidly growing outbound travel market?
·         How to use VR technology that allows users to select their hotel rooms online, check-in via facial recognition technology, or features such as "Smart Home" and "Smart Keys
·         How to use intelligent computing that allows customers to enjoy continual service improvements, personalised recommendations and an overall optimisation of travel resources
·         How to continue to harness technological innovation to provide the highest-quality travel related services to meet customers' rapidly evolving needs
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Brett Henry

CEO
Travel Daily

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Victor Tsang

VP of Corporate Affairs
Ctrip

OTAs are in a constant cycle of change and innovation. Whether they’re seeking to compete with each other, adapt to changes in traveller preferences, or push their platform forward ahead of the competition. During this keynote panel discussion our speakers will share:
 
·         How can you localise quickly and effectively and become the dominant market leader?
·         What new tools and technology are you using to create a frictionless multi-screen booking experience? And what works best in Asia?
·         With hotels and airlines launching major campaigns to encourage consumers to book direct how will this impact OTA business models and relationships?
·         How can you remain nimble by upping your offering and to become a one stop ‘Amazon like’’ shop for consumers?
·         OTA power acquisitions and mergers: What does this mean for the future of the industry?
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Scott Wegener

Head of OTA's, Asia Pacific
TripAdvisor

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Vaibhav Suri

SVP & Head of Domestic Holidays
Yatra

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Balu Ramachandran

VP of Air Business
Cleartrip

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Vikas Bhola

Head of South Asia Pacific
Booking.com

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Gabriel Garcia

Global Head of Mobile App Marketing & APAC Head of Marketing
Expedia

10:10 am - 10:40 am Low-Cost Airline Keynote Panel: How can you think ahead and adapt your product and business models based on anticipated changes and potential disruptions of the ecosystem?

Vinod Kannan - Chief Commercial Officer, Scoot Spencer Lee - Head of Commercial, Air Asia Candice Iyog - VP of Marketing & Distribution, Cebu Pacific Gunardi Minah - General Manager of Marketing, Lion Air Eric Thain - General Manager, HK Express
Asian low-cost carriers such as Scoot, Air Asia and HK Express have made travel accessible to everyone and have been at the forefront of innovation in the digital space. Our keynote panel will discuss:
 
·         How do you strip back on-board offering with a basic “no frills” ticket price, yet be profitable, compared to the standard prices charged by mainline carriers to attract customers?
·         With rising fuel prices and continuing economic turmoil, what is the sustainability of low-cost air travel and new-entrant budget airlines
·         As competition rises, how do you differentiate your brand in providing a great experience compared with the traditional airlines?
·         Then where to in 2019 and beyond?
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Vinod Kannan

Chief Commercial Officer
Scoot

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Spencer Lee

Head of Commercial
Air Asia

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Candice Iyog

VP of Marketing & Distribution
Cebu Pacific

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Gunardi Minah

General Manager of Marketing
Lion Air

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Eric Thain

General Manager
HK Express

10:40 am - 11:10 am Morning Networking Break 1

Creating a Frictionless Travel Experience

11:10 am - 11:30 am Keynote Case Study: Size doesn't matter. Performance does. Engaging customers all the way throughout the funnel

While desktop still rules as the final device in the purchase journey in Asia, a clear majority are using multiple devices along the journey to research, search, browse, compare and finally buy. We need to deliver consistent, personalised messages seamlessly across all the devices to ensure brand effectiveness. Marcos who is leading the strategy and implementation of the technologies for digital, ecommerce and distribution for all Minor Hotel brands will shed light on:
 
·         How do you capture every piece of customer data that you possibly can?
·         How can you possibly track every single interaction you have with a customer from every single touch point?
·         What are the resources that you need to put behind an effort like this?
·         Once you have this data- do you know what to do with it to target segments that will want to buy your product?
·         What data do you really need to start to create personalised experience? Can you answer questions like:
o    Who is your customer? What is their contact info?
o    Where your customer interacted with you
o    How long they were on your desktop/mobile site
o    Where they are located
o    What they purchased, if they made it to checkout
o    Is there value in tracking social media data for specific target markets?
Today’s consumer uses more screens than ever, so it’s more important than ever to optimise every touch point that you have with them. In order to get more sales, you need to make the experience seamless no matter the channel. In this solutions focused keynote panel discussion, you’ll leave with specific takeaways to exceed the expectations of today’s connected consumer. Our keynote panel will discuss:
 
·         Acknowledging the journey your customer takes from one screen to another in the conversion process
·         Connecting the dots of customer data collected across those screens to personalise the experience provided on each, while maintaining a consistent brand message
·         Helping your customer to convert no matter the screen (or device)
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Peter Pohlschmidt

Head of Digital
Malaysia Airlines

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Anita Ngai

Chief Revenue Officer
Klook

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Wilfred Fan

Global VP of Partnership
Agoda

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Kei Shibata

Co-Founder & CEO
LINE TRAVEL jp & Trip101

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Russell Young

Managing Director, APAC
Sojern

12:00 pm - 12:20 pm Keynote Case Study: What is the future of digital media advertising and what role does programmatic have to play in driving it?

Bidding X work with China's largest technology companies to provide customers' and partners with full process marketing solutions and a range of highly sophisticated marketing technology products for more accurate and efficient marketing management. During this keynote case study you will learn:
 
·         How to combine your online and offline advertising to better reach your customers at every step of their journey
·         How to increase your programmatic footprint in order to gain more control of your media performance
·         How to combine creative marketing and data-driven targeting to create a bigger impression on your customers
·         How to ensure business value from your programmatic spend

12:20 pm - 12:50 pm Morning Networking Break 2

Big Idea Keynote

12:50 pm - 1:30 pm ‘Out of the Box’ Keynote: 30 Days & 30 Years – The sprint and marathon of breakthrough performance

Azran Osman-Rani - Ex-CEO and Speaker, Air Asia X & iflix and TEDx
The adage goes, “if you fail to plan, you plan to fail”. But sometimes, planning can lead to failure.

It today's disruptive and volatile business climate, well-laid out plans constructed in meticulous detail can be rendered useless within a few months of ‘going live’, Surviving requires moving with speed and agility to adapt to rapidly changing external environments. Underpinning that speed and agility is having a foundation of curiosity and purposefulness to keep questioning existing beliefs and assumptions and to have a thirst for learning and constant reinvention. Azran shares his experiences taking on a new challenge or building attacker businesses from scratch that goes against the “incumbency of the status quo with its might of inertial force”. Incumbents have deep pockets, established brands and distribution channels, scale and capital. The only sustainable advantage that a start-up attacker has is speed.
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Azran Osman-Rani

Ex-CEO and Speaker
Air Asia X & iflix and TEDx

1:30 pm - 2:30 pm Networking Lunch

Group 5

Track A: Customer Experience

2:30 pm - 3:00 pm Power Panel: Travel’s personalisation revolution – How can you build more relevant and personalised customer experiences to differentiate your brand in an increasingly competitive market?
Parin Mehta - APAC Trips Operations Director, Airbnb Takashi Yokaichiya - Head of Marketing, Rakuten Travel Felix Tan - Co-Founder, Anywhr Kurt Terauchi - Head of Travel, Travelko by OpenDoor
You can’t talk about personalisation without talking about data. Is your company gathering every piece of data needed to develop a comprehensive personalisation strategy? If not, this  power panel can answer your most pressing questions:
 
·         How do you capture every piece of customer data that you possibly can?
·         How can you possibly track every single interaction you have with a customer from every single touch point?
·         What are the resources that you need to put behind an effort like this?
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Parin Mehta

APAC Trips Operations Director
Airbnb

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Takashi Yokaichiya

Head of Marketing
Rakuten Travel

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Felix Tan

Co-Founder
Anywhr

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Kurt Terauchi

Head of Travel
Travelko by OpenDoor

Track A: Customer Experience

3:00 pm - 3:20 pm Case Study: The future of money and loyalty – How to deliver smooth and innovative engagements with your customers
Ingenico ePayments is the online and mobile commerce division of Ingenico Group, connecting merchants and consumers, enabling businesses everywhere to go further beyond today’s boundaries, creating the future of global commerce.
 
·         How to provide a brand experience that helps you sell product to more customers
·         How to make payments in messaging bots
·         How to integrate your wide range of alternative PMs and currencies to secure a mobile first payment page

Track A: Customer Experience

3:20 pm - 4:00 pm Case Study Revolution: How to use chatbots, fuelled by AI, to deliver a customer experience in which customers cannot tell if they are communicating with a human or a computer
·         How to decide what chat platforms are best for your business. What to consider?
·         How to integrate your CRM with your Chabot to create a more personalised experience
·         How to  use chat platform, like Facebook Messenger, to give even more access to quick, simple support that majority of your guests already have at hand
How to use reinforcement learning allowing your chatbot to learn the way humans do

Track B: Digital Marketing

2:30 pm - 3:00 pm Power Panel: Social media marketing in an experiential world – How is social media, like Facebook and Instagram, influencing today’s ‘experiential’ travellers and how can you adapt and profit from this new global trend?
Cherry Anne Mungcal - Group Head of Social Media Content, Air Asia Nantaporn Waisayakul - Regional eCommerce Manager, Asia, Best Western Hotels & Resorts Michael Leong - SVP E-Business, Genting Cruise Lines Kiran Girija - Director of Digital Marketing & Online Distribution, Asia, Millennium Hotels and Resorts
We live in an experiential world where brands and loyalty are defined by the experience they deliver.The rise of experiential marketing has proven that the days when companies could rely on product quality and a positive image to reach the hearts and minds of their target audience are over. Despite a company being able to offer great features and benefits, it is the overall sensory experience that it can provide that now integrates a brand into the daily lives of consumers.
 
·         How do you create an effective destination marketing strategy to promote your brand and build awareness?
·         How do you build a Facebook marketing strategy when your internal budget is limited? What you should prioritise?
·         Is Facebook Messenger the best platform to create your bot for customer service purposes?
·         How do you integrate your CRM strategy (like push notification) with Facebook in order to increase the engagement and maximise the existing users?
·         Can your Instagram posts drive real direct bookings, or it is just for branding?
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Cherry Anne Mungcal

Group Head of Social Media Content
Air Asia

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Nantaporn Waisayakul

Regional eCommerce Manager, Asia
Best Western Hotels & Resorts

Michael Leong

SVP E-Business
Genting Cruise Lines

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Kiran Girija

Director of Digital Marketing & Online Distribution, Asia
Millennium Hotels and Resorts

Track B: Digital Marketing

3:00 pm - 3:20 pm Case Study: Creating more engaging and shareable digital video content – How to best leverage every screen and device within your marketing plan to drive traffic and boost conversions
There is no channel like video to stir the emotions of a consumer, to envision themselves on that white sand beach, staying in that spectacular hotel, or enjoying a special tourism event. The case study will demonstrate:
 
·         How to  convert inspiration to interest to booking
·         How to deliver your brand message in the first 3 seconds of your video ad
·         How to provide a seamless transition for consumers who viewed your video ad
·         How to make sure when consumers click on an ad, the website picks up where the video left off
·         How to deliver more of the same type of content that drove their initial interest
·         How to start optimising for millennials by using short, snackable videos to grab their attention
·         How to localise with video content/influencers

Track B: Digital Marketing

3:20 pm - 4:00 pm Case Study Revolution: Capitalising on user-generated content – How to utilise UGC to harness your brand story, in an authentic and personal way
Yuki Huang - Chief Marketing Officer, KKday
Most vacationers are willing to post holiday snaps and share their experiences across social – whether that’s saying how much they enjoyed an excursion, or complaining about flight delays on Twitter. When you consider that 86% of millennials say that UGC is a good indicator of the quality of a brand, and that 68% of social media users between the ages of 18 and 24 take into account information shared on social media when they make a purchasing decision (eMarketer), it’s easy to see why UGC is so powerful. During this interactive presentation our speaker will share:
 
·         How to use UGC to cater/personalise solely to your customers
·         People don’t trust marketers –  How to turn marketing messages into brand experiences to stand out from the crowd
·         Its authentic – How to encourage users to share their stories and highlight experiences for other users to discover in various different ways
·         It creates a community – How to harness the power of UGC is an effective way to increase engagement, consumer trust and ultimately drive sales
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Yuki Huang

Chief Marketing Officer
KKday

Track C: eCommerce

2:30 pm - 3:10 pm Case Study Revolution: The mobile only market - How to effectively adapt your overall e-commerce strategy given the vital importance of mobile in Asia
Alan Liu - Director of Business Development and Partnership, Payment and Loyalty, Grab
Grab is Southeast Asia's leading ride-hailing platform. It solves critical transportation challenges and makes transport freedom a reality for 620 million people in Southeast Asia. Grab believes everyone should be able to go anywhere - and trust that they can book a safe ride. Grab is currently diversifying its product offerings as the ride-hailing company aims to evolve into a do-everything app. In this interactive session, Alan will shed light on:
 
·         How can you diminish cart abandonment and boost conversion?
·         How can you successfully exploit mobile advertising opportunities?
·         How can you overcome platform fragmentation challenges? (iOS, Android, different Android forks, Chat apps and mobile web)
·         How can you ensure that your app is a part of your user’s daily life?
·         How can a geo sensitive strategy revamp your mobile business?
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Alan Liu

Director of Business Development and Partnership, Payment and Loyalty
Grab

Track C: eCommerce

3:10 pm - 3:30 pm Case Study: The Need for Speed! How to improve the speed and efficiency of your mobile site to win the sale
Don’t let your customers abandon their mobile browsing experience because your pages take too long to load! There are some easy fixes to increase speed and performance. This panel walks through the steps and helps you improve our mobile experience:
 
·         How to evaluate the purpose of your mobile site
·         How to make sure you are optimizing for speed and performance to support your customer
·         How to  check your load speeds
·         What can you do to optimize load speed if you aren’t satisfied with it?
·         What things should be prioritised or removed?

Track C: eCommerce

3:30 pm - 4:00 pm Power Panel: Acquisition strategies to reach today’s mobile customer – What works, and what doesn’t?
Kei Shibata - Co-Founder & CEO LINE TRAVEL jp & Trip101
There are SO many ways to reach customers via their mobile devices. Via paid marketing (ads, podcasts) or email or content or video content or social or search.
Brands also need to reach customers with the right messaging at the right time. Join this panel to hear our distinguished group of mobile experts answer the following questions:
 
·         What are the most effective ways to reach potential mobile customers today on their phones?
·         Have you tested this out in different ways?
·         Should acquisition be your prime focus when it comes to mobile strategy?
·         How can you attribute where certain customers are coming from?
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Kei Shibata

Co-Founder & CEO
LINE TRAVEL jp & Trip101

Track D: Synergy Workshops

2:30 pm - 4:00 pm Workshop: Unlocking the power of your digital audience – How to deliver world class programmatic and social advertising using traveller data
Specialising in traveller path-to-purchase data for over a decade, Sojern activates multi-channel branding and performance solutions built on predictive data science, billions of search and booking intent signals and real-time analysis of the world's traveller profiles.

Track E: Synergy Workshops

2:30 pm - 4:00 pm Airlines Think Tank: How to step up your game to meet customer expectations at every touch point – Critical success factors
Akihide Yoguchi - VP of Marketing & Strategy Research, Asia & Oceania Region, Japan Airlines Eric Thain - General Manager, HK Express
·   How to drive continuous usability optimisation whilst marketing and digital teams partner with each other
·   Sharing UX and eCommerce success stories – What works and what doesn’t?
Looking forward: navigating the future landscape of eCommerce strategies 
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Akihide Yoguchi

VP of Marketing & Strategy Research, Asia & Oceania Region
Japan Airlines

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Eric Thain

General Manager
HK Express

4:00 pm - 4:30 pm Afternoon Networking

Track A: Customer Experience

4:30 pm - 5:10 pm Case Study Revolution: Building a rewards strategy that works – How to use first party and third party data to target, retarget and retain more customers
Michael Perera - Head of Loyalty & Product Owner of Go-Points, Go-Jek
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Michael Perera

Head of Loyalty & Product Owner of Go-Points
Go-Jek

Track A: Customer Experience

5:10 pm - 5:30 pm Case Study: How to deliver personalised AI-driven journeys across web, email, and mobile to deliver an authentic, stress-free and tailored experience
Artificial intelligence is one of the latest new technologies that marketers are still figuring out how to play with. AI offers many possibilities for improving the way brands interact with their audiences, and one of the key ones could be personalising the customer journey. In this presentation, you will learn:
 
·         How to use data management platforms to centralise audience management and audience activation
·         How to manage data governance via the data management platform
·         How to ceate data monetisation channels through peer-to-peer second-party data transactions

Track A: Customer Experience

5:30 pm - 6:30 pm Power Panel: How can you surprise and engage customers with your brand’s unique voice to create genuine emotional connections with your clients and customers?
Peter Yoshihara - General Manager, Japan, Trip.com Alan Liu - Director of Business Development and Partnership, Payment and Loyalty, Grab Kiren Tanna - Co-Founder & Managing Director, ZEN Rooms
Creating genuine emotional connections with your clients and customers is not only key to driving loyalty, but it’s also essential in creating brand advocacy and passion. Transparency, authenticity and an element of fun sounds simple enough to achieve, yet countless brands still struggle in this arena. This session will articulate how customer experiences and effective brand storytelling can become your organisations key differentiator. Panelists will discuss:
 
·         Coming to terms with the fact that sometimes, the more fun you have the more people want to engage with you
·         How to bring that aspect of your brand to your customer at scale
·         How can marketing and CX work together to make your brand connect emotionally with customers?
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Peter Yoshihara

General Manager, Japan
Trip.com

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Alan Liu

Director of Business Development and Partnership, Payment and Loyalty
Grab

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Kiren Tanna

Co-Founder & Managing Director
ZEN Rooms

Track B: Digital Marketing

4:30 pm - 5:10 pm Case Study Revolution: Getting deeper insights from consumer behaviour – How to streamline attribution modeling and transform the customer experience at every touchpoint
Akira Mitsumasu - VP of Products & Services Planning, Japan Airlines
·         How to efficiently test, operationalise and scale your attribution models across all your customer touch points to identify your highest performing channel
·         Optimising multi-touch attribution: How to best build data models to successfully track customer behavior across your brand channels and build an accurate single customer view
·         Automating marketing successes: How to introduce machine learning to uncover the true value that your various marketing campaigns are offering your customers
·         Measuring brand equity: How to leverage digital analytics to gain insights into the impact of your brand messaging on customer behaviour
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Akira Mitsumasu

VP of Products & Services Planning
Japan Airlines

Track B: Digital Marketing

5:10 pm - 5:30 pm Case Study: Creativity is just waking up to programmatic: How to combine creative marketing and data-driven targeting to create a bigger impression on your customers
While programmatic advertising expenditure grew by 2.9x yoy across Asia, Singapore was the top market at 2.8x yoy. Globally, lifestyle targeting is accelerating. Travel brands looking to reach consumers are focusing more on lifestyle-based interest segments, although investment in general interest segments remains the highest. In this presentation, the speaker will discuss:
 
·         How to use audience data from customers researching and booking online to increasingly shape the evolution of digital travel advertising
·         How to derive insights from customers attributes to enhance the performance and reach of your  targeting campaigns
How to analyse your customer’s interests and purchase motivations to help you engage with your target audience successfully

Track B: Digital Marketing

5:30 pm - 6:00 pm Fireside Chat: Overcoming being data rich but information poor – How can you bring together disparate consumer data sets to establish a single customer view and provide more personalised experiences that boost sales?
Stella Wei - Director of Customer Relationship Management, Shangri-La Hotels and Resorts Madhav Mathur - Head of Performance & Analytics, InterContinetal Hotels Group
·         How can you move beyond customer segmentation to build individual profiles of your customers and provide tailored product pricing that increase cross and up-selling opportunities?
·         How can you analyse historical and current customer intelligence to predict future shopping missions and create relevant communication that drive marketing impact and boost conversion rates?
·         How can you apply advances in AI to create empathetic chat bots that provide real solutions to customer queries for a more personalised and relevant experience?
·         How can you continue to collect customer data under GDPR to provide personalised interactions and boost customer life time value

Stella Wei

Director of Customer Relationship Management
Shangri-La Hotels and Resorts

Madhav Mathur

Head of Performance & Analytics
InterContinetal Hotels Group

Track C: eCommerce

4:30 pm - 5:10 pm Case Study Revolution: How to enable online transactions for financially excluded population to expand your reach and get more customers
Benito Gliponeo III - Head of Commercial Group Technology, Philippine Airlines
Technology is impacting consumer preferences and companies have to move faster than ever to adopt a customer-centric mindset. But, customers also want personalisation. In an increasingly mobile world with self-service on the rise, customers are still looking for a 1 to 1 relationship and a personal touch. Benito will shed light on:
 
·         Understanding the potential for digital transactions in the Philippines
·         How to use technology to bridge financial ecosystem and digital solutions
·         How to reach more markets with offline payment ecosystem
·         How to strike a balance between providing an easy, more automated mobile experience while also making sure customers feel heard and appreciated
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Benito Gliponeo III

Head of Commercial Group Technology
Philippine Airlines

Track C: eCommerce

5:10 pm - 5:30 pm Case Study: Playing with push – How to keep your app at the forefront of your customers mind
Push notifications are a great way to keep customers engaged with your app. But if you aren’t offering them something personalised or relevant, customers may delete your app. How can you harness the power of this technology and make sure that you are using it properly to retain your customers? This presentation details how to keep your app front of mind using push
 
·         Learning the marketing rules/regulations around push notifications and how do they differ between iOS/Android
·         Getting customers to opt in for the optimal push experience
·         Keeping your app sticky using push
·         Testing what types of campaigns perform well
·         Making push enhancements I.e. inbox, badging, rich media, in-app messages, etc
·         Improving the omnichannel experience

Track C: eCommerce

5:30 pm - 6:00 pm Fireside Chat: Targeting mobile consumers with the right ad at the right time to increase conversion
Anita Ngai - Chief Revenue Officer, Klook Mark Shrives - Head of eCommerce, Asia, Movenpick Hotels & Resorts
Customers are rewarding (and staying loyal to) companies that are anticipating their needs and wants. And they are punishing those that clumsily have to relearn basic customer details at each touchpoint. You’ll find out how to reach every customer with the right mobile message to help drive conversions:
 
·         What mobile ad platform works best for your business
·         Knowing your product, service or customer best, is there one that might work better than another?
·         Have you tested social display ads? Have they been effective?
·         Does programmatic make sense for you?
·         Identifying how to reach and target your customers using mobile ads
·         How are you measuring the effectiveness of your mobile advertising?
·         What metrics can you tie back to mobile web and app traffic?
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Anita Ngai

Chief Revenue Officer
Klook

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Mark Shrives

Head of eCommerce, Asia
Movenpick Hotels & Resorts

Track D: Synergy Workshops

4:30 pm - 6:00 pm Spotlight on China: How can you win the lucrative Chinese travellers via precise cross-platform targeting?
Bidding X work with China's largest technology companies to provide customers' and partners with full process marketing solutions and a range of highly sophisticated marketing technology products for more accurate and efficient marketing management.

6:00 pm - 6:10 pm Chairperson’s Closing Remarks:

6:10 pm - 7:10 pm Carnival and Magic Drinks Reception (Open for all registered participants)

6:10 pm - 7:10 pm Private Drinks Reception (By invitation only)

7:00 pm - 8:00 pm VIP Dinner (By invitation only)