Digital Travel APAC 2017

25 - 27 April, 2017

Resorts World Sentosa

Contact Us: +65 6722 9455

Lynn Dominado Assistant Vice President Philippine Airlines
Lynn is a veteran of Philippine Airlines, beginning her career as a Reservations Agent and ascending the ranks to becoming Assistant Vice President for Reservations and CRS. She led the pioneer team in the migration of the 1-800 US Reservations in Los Angeles to Manila in the early 2000s. A chief proponent of the launch of PAL Telesales, parallel operations with SPi CRM in 2010, Lynn ensured a seamless transition until the completion of turnover in October 2011 by providing intensive training for the call center.


DIGITAL TRAVEL INSIGHTS TODAY Wednesday April 26th 2017

11:50 AM Case Study: Customer-Centric DNA - How can you build a sustainable customer experience?